Community Support Staff

About the role

As an Employment Support Specialist (Job Coach), you’ll provide one-on-one support to individuals with disabilities as they explore, secure, and succeed in competitive, integrated employment. This hybrid role includes in-person and remote work, with up to two days per week working from home based on service needs. Mileage for work-related travel is reimbursed.

Responsibilities

• Meet clients in their homes and community to build trust and connection
• Conduct career assessments that focus on individual strengths, skills, and interests
• Help develop or revise resumes, practice interviews, and identify job leads
• Support onboarding and training with new employers
• Provide ongoing coaching to promote job retention and personal growth
• Attend team meetings, write progress reports, and maintain clear communication

Requirements

• Must meet requirements of a Designated Coordinator
• High school diploma or GED plus at least 4 years of experience providing direct care or support to individuals with disabilities or older adults OR
• Associate degree in human services, education, or a related field plus at least 2 years of experience providing direct care or support to individuals with disabilities or older adults OR
• Bachelor’s degree in human services, education, or a related field plus at least 1 year of experience providing direct care or support to individuals with disabilities or older adults
• Valid driver’s license and proof of insurance
• Must be at least 18 years of age

Skills & Abilities

• Strong written, verbal, and interpersonal communication skills
• Ability to document care, follow support plans, and collaborate with internal and external team members
• Experience teaching, coaching, or mentoring individuals in employment-related skills
• Knowledge of the job market and hiring process
• Demonstrates integrity by maintaining confidentiality and following organizational policies
• Highly organized, flexible, and able to manage multiple tasks or unexpected demands professionally
• Fluency in ASL, Spanish, Hmong, Somali, or Oromo preferred
• Proficient with using technology for documentation

Physical Requirements

• Ability to stand, walk, bend, or lift

Benefits

• Fixed starting rate: $19.50/hr
• Comprehensive medical, vision, and dental insurance (for full-time employees)
• Supplemental insurance and life insurance
• Retirement savings: 401(k) with up to a 3% employer match
• Paid time off that increases with tenure, including PTO donation options
• Employee perks: national brand discounts, employee referral program, and access to Tapcheck (get 50% of your pay before payday)
• Growth and development: access to career growth opportunities, paid training, and mentorship
• Mileage reimbursement for travel
• Paid training and orientation, including training to handle challenging behaviors

Schedule

Monday–Friday, 8:00 AM–4:00 PM