Community Support Specialist

About the role

Are you passionate about making a positive impact in our community? If so, Copper Shores Community Health Foundation invites you to apply for the position of Community Support Specialist in Hancock, Michigan. As a Community Support Specialist, you'll work directly with families throughout Houghton, Keweenaw, Baraga, and Ontonagon Counties, helping them build stronger, safer, and more stable home environments. You'll provide hands-on support with parenting, household management, and everyday life challenges while connecting families with resources to help them succeed.

Responsibilities

• Build trusting relationships with families, providing hands-on guidance, encouragement, and support.
• Help families strengthen parenting skills, manage household responsibilities, develop budgets, and navigate challenges involving childcare, housing, nutrition, and employment.
• Meet with families, assess their needs and potential risks, and develop personalized service plans.
• Visit families in their homes and communities to provide practical life skills, parenting guidance, and support in maintaining a safe environment.
• Recognize family concerns or safety risks and take appropriate action, including coordinating with referral sources or protective services when necessary.
• Work with MDHHS, community organizations, and referral partners to coordinate services, monitor progress, and support positive outcomes.
• Provide transportation to clients when needed and participate in court proceedings related to client cases when requested.
• Maintain accurate case records and reports, meet MDHHS requirements, and participate in required training.

Requirements

• A positive, flexible approach and the ability to work independently.
• Bachelor’s degree in Human Services or a related field such as Social Work, Psychology, Sociology, Human Development and Family Studies, Counseling, Child and Family Services, or Criminal Justice.
• Experience or knowledge in crisis intervention, training, and program development recommended.
• Strong communication, organizational, and crisis intervention skills.
• A valid driver’s license, reliable transportation, and necessary vehicle insurance is required.
• Experience working with families is preferred, but not required.

Pay

$19.50 – $24.00 per hour starting pay based on experience.

Benefits

• Health, dental, and vision insurance
• Prescription drug coverage
• Supplemental life and disability coverage
• 401(k) retirement plan
• Paid time off
• Mileage reimbursement based on the current IRS rate

Schedule

Full-time