Community Support Specialist

Job Responsibilities

• Evaluate, monitor, and re-evaluate service utilization in accord with Recovery Plan.
• Maintain accurate and complete documentation of services to meet federal, state, ABH and DMHAS guidelines.
• Enter each client contact in an electronic medical record.
• Relate encounter notes to goals identified in the Recovery Plan.
• Describe concretely and objectively in behavioral terms client response to interventions, next steps, date, time, service duration, location of activity, practitioner name, and credentials.
• Submit timely monthly progress notes to ABH each month.
• Create an individualized safety plan with client and perform corresponding intervention during crisis, including submitting a critical incident report.
• Provide individual and group psycho-education and activities for activities of daily living and self-management.
• Facilitate connections to the individual’s recovery natural supports.
• Provide residential supports in collaboration with DMHAS and ABH, such as motivating the participant to find and lease an apartment, and assistance with tenancy issues and problems.
• Link client to mutual support/self-help groups, and other basic needs resources in the community.
• Aids clients in arranging transportation (to clinical, medical and any other appointments deemed necessary).
• Organize family education and support activities.
• Use client information in accordance with HIPPA guidelines.
• Participate regularly in team meetings/annual reviews and integrated team meetings attended by collateral service providers.

Qualifications

• High school diploma and/or Associates’ Degree in mental health or human services discipline.
• Bachelor’s degree in mental health or human service discipline is preferred.
• Previous experience working with individuals diagnosed with severe and persistent mental illness and substance use.
• Requires current, valid CT Driver’s license.
• Basic working knowledge of personal computers and software applications.