Community Support Coordinator

About the role

The Community Support Coordinator performs responsible and professional work in hiring, supervising, and training staff who provide for the health and well-being of individuals supported. The Coordinator is ultimately responsible for ensuring all staff facilitate personal outcomes and make positive connections in the lives of persons receiving services and assist them in increasing their social roles within the community.

Responsibilities

• Exercise good judgment in evaluating situations and decision‑making to ensure individuals’ safety and maintain confidentiality.
• Utilize effective oral and written communication skills.
• Interview potential employees and assist with placement decisions.
• Provide and/or coordinate training in skills and procedures necessary to maximize consistency, provide habilitative services, ensure competency and image enhancement.
• Participate actively in the Individual Support Plan process.
• Coordinate and monitor skills training for individuals supported to promote greater integration and independence at work, home and in the community by providing opportunities for a meaningful day.
• Ensure that individual goals, based on individual needs and personal outcomes, are developed, implemented, and monitored as directed by ISP teams.
• Supervise record‑keeping activities to ensure completeness, accuracy of information, and adherence to applicable policies and procedures as defined by Apace and regulatory agencies.
• Be proficient in the use of a personal computer and applications.
• Ensure that written programs contain the necessary components to meet state requirements and what is outlined in the ISP.
• Provide necessary supports for all employees that encourages team building skills.
• Attend staff meetings, training conferences, and other developmental sessions as required to continue to improve job performance.
• Provide information and feedback to Behavioral Support Department to develop behavioral interventions and Program Ethics Committee reports for all restrictive programs and procedures based on the person’s needs.
• Perform on‑call duties to assist employees with a variety of issues including but not limited to medical and behavioral issues; must be able to respond to emergencies at all locations within the area program.
• Confer with parents/guardians, Service Coordinators, Medical Services Associates, and others as necessary to coordinate individual services.
• Organize and monitor internal quality reviews and serve as a member of the internal investigation team as necessary.
• Coordinate activities with regulatory agencies and ensure follow‑up.
• Conduct performance reviews and carry out disciplinary action as necessary for contractors.
• Schedule coverage to meet intervention hours and/or habilitative requirements.
• Provide immediate direction and necessary approval for actions, purchases, and plans of staff to allow agency operations to continue smoothly.
• Ensure follow‑up to safety committee recommendations.
• Provide data necessary and assist in fiscal and administrative planning as a member of the agency’s management team.
• Fill in for direct line staff when no substitutes are available.
• Review and approve timecards, attendance sheets and other reports as assigned.
• Supervise volunteers as necessary.
• Interpret policies and procedures to contractors to ensure safety, improve communication and provide quality services.
• Recommend procurement of facilities and equipment as necessary.
• Manage and/or maintain and/or monitor individuals’ personal finances.
• Serve on regional committees as assigned.
• Coordinate and facilitate regular meetings.
• Perform minor maintenance activities and/or contact the appropriate person for repairs.
• Perform other duties as assigned.

Requirements

Knowledge, Skills and Abilities:

• Considerable knowledge in evaluation and teaching techniques for instruction of persons with disabilities.
• Ability to train and supervise staff, exercise good judgment in evaluating situations and making decisions and maintaining and preparing moderately complex records.
• Ability to communicate effectively with others.
• Considerable knowledge of the use and interpretation of assessments and data collection as it relates to people with developmental disabilities.
• Lifting may be required at the service location; if lifting or other adaptive equipment is available, it MUST be used.

Minimum Qualifications:

• Bachelor's Degree in human services or a related field and two years of experience in Human Services.
• In lieu of a bachelor's degree, six years of experience in Human Services.

Desired Qualifications:

• Preference will be given to candidates with a combination of experience and a college degree.

Special Requirements:

• Possession of a driver’s license valid in the state of Nebraska or other adequate means of transportation.
• Perform duties “on‑