Community Services Officer

Minimum Requirements

• High School diploma or GED
• A minimum of one (1) year of related work experience or college coursework in criminal justice, evidence collection, photography or related fields
• Bilingual (Spanish) speaking skills are desirable

Special Requirements

• Possession of a valid State of Arizona Driver's license
• Clear criminal record
• Specific technical training may be required

Knowledge

• City policies and procedures
• Principles of record keeping, public information, confidentiality, and records management
• The geography of the city and the location of important buildings
• Modern law enforcement principles, procedures, techniques and equipment
• The criminal justice and court systems, procedures and protocols in Arizona
• Community policing principles and practices
• Proper search and transportation procedures and safe restraint protocols

Skills

• Safely controlling and assisting detainees and prisoners
• Recognizing scope of authority, and responding to emergencies and stressful situations calmly, quickly, and decisively
• Interviewing and dealing impartially with people of different social, economic, and ethnic backgrounds
• Preserving and presenting evidence in traffic and criminal cases
• Collecting, preserving and securing physical evidence
• Using and maintaining special law enforcement equipment
• Operating a personal computer and a variety of office software
• Safely handling hazardous chemicals and materials
• Performing first aid and CPR
• Interacting with people from differing backgrounds
• Effectively communicating, both orally and in writing

Physical Demands / Work Environment

• Work is performed both indoors and outdoors
• Must be willing to work rotating shifts, including weekends and holidays
• Maintain a level of physical fitness to meet Department standards

Supervision Exercised

None; responsible for prisoners and detainees

Essential Duties And Responsibilities

• Assists patrol officers with transporting and processing suspects, victims and prisoners; observes and assesses the behavior of detainees and reports all problems.
• Participates in booking, searching and identifying new prisoners; verifies information on booking forms; obtains signatures, photographs and fingerprints; processes property for safekeeping; inputs information on standard forms and data into computer system.
• Maintains the safety and security of the detainees and facility; controls prisoner behavior and promotes acceptable conduct; determines if prisoners are ill or injured and obtains medical assistance when needed.
• Provides transport for prisoners and other individuals as directed; inspects and cleans vehicles as required.
• Serves subpoenas, summons and other legal papers; Checks local and state warrants and collects and distributes related paperwork.
• Prepares a variety of reports and records; takes reports from walk-in customers; prepares correspondence through data entry and shares information with other jurisdictions as needed.
• Provides court and criminal investigation testimony as necessary; coordinates vehicle impound hearings and vehicle releases.
• Responds to non-emergency calls for service to include citizen inquiries at reception desk, via telephone or in the field.
• Investigates minor crimes and accidents, secures and processes crime and accident scenes; performs investigative and technical duties in support of detectives.
• Collections, preserves, logs and secures evidence; documents all handling of evidence and property; maintains activity logs and prepares a variety of reports and records as needed.
• Performs traffic control duties and provides motorist assistance.
• Receives and issues receipts for bond monies as needed.
• Participates in community-based policing outreach efforts.
• Performs other duties as assigned or required.

Questions

• Do you have experience working in a correctional or detention facility environment?
• Please identify any training you have completed related to corrections, detention, inmate supervision, jail operations, or security procedures.
• Do you understand and acknowledge that this position requires direct contact with prisoners and may involve transporting prisoners to and from jail or detention facilities?
• Yes No