Community Service Inspector (Wastewater Operations)

About the role

Applications accepted from all persons interested. Service Line/Section: Houston Water/Wastewater Operations. Reporting Location: 100 Japhet St, Houston, TX 77020.

Responsibilities

• Investigates and responds to service requests from citizens, business owners, and manhole monitoring alerts related to collection system concerns.
• Investigates, documents, and responds to sanitary sewer overflows via opening manholes, taking pictures, sending emails, and using the asset management system.
• Meets with the public, technical professionals, and businesses to address inquiries and concerns.
• May respond to emergency calls, work longer shifts, and sleep in the facility during emergencies.
• Ensures collection system concerns are safe and secure for public protection.
• Drives to and from job sites.

Requirements

• High school diploma or GED certificate plus up to eighteen months of specialized education or training in a specific area or trade.
• One year of experience related to customer service or inspection (journey‑level after apprenticeship depending on specialty).
• Valid Texas driver’s license and compliance with the City of Houston’s driving policy.
• Routinely lift moderately heavy items (up to 90 lb) such as folding barricades or manhole covers; long periods of walking on rough surfaces.
• Houston Public Works Emergency Management position at Tier I level.
• Safety impact position – subject to random drug testing.

Skills

• Working knowledge of IPS and/or GIS.
• Experience with Microsoft Applications (Word, Excel, Outlook) and basic computer skills.
• Eligible veteran applicants receive preference when qualified.

Pay

Pay Grade - 16

Schedule

Monday - Friday, 7:00am - 4:00pm (subject to change)