Community Sales Manager - The Providence Group of Georgia

Responsibilities

• Understand and use Lasso, Newstar and Buzzsaw as needed on a daily basis
• Completely familiarize yourself with all floor plans, exterior designs and structural options that are offered within your community
• Know and understand your community’s Included Features, optional features and the “Do Not Do List”
• Know the HOA dues and what they include
• Know the home sites released for sale, home site premiums and how to properly demonstrate a home site
• Prepare a Community Book to keep with you at all times to include: Plans, Base Price sheets and lot premiums, Included Features list, Selections sheets for spec homes with option pricing, Community Information, HOA dues, utility information, etc.
• Completely familiarize yourself with the Company Handbook, TPG policies and procedures
• Have a clear understanding of all documents used for contracts and be able to present them accurately to Buyers
• Follow up with all prospects per the Sales Training Guide
• Collect and maintain current information about community facilities, services and be able to accurately present to realtors, buyers and prospects
• Completely familiarize yourself with the approved lenders, most popular mortgage options, closing costs paid and how to explain the mortgage process
• Understand and complete daily input of all prospects- first time and repeat into Lasso
• Follow up with all prospects per the Sales Training Guide
• Understand all aspects of Newstar Models, Sales Center, Inventory Homes And Community
• Your community and model are your showcase and need to give the best impression to every person that enters each community every day
• Be onsite at Sales Center during designated company hours in the Sales Agreement
• Turn on all model home lights, music and ensure the pillows are straight and model home is prepared for demonstration
• Replace any light bulbs out and get with your builder if additional assistance is needed
• Place balloons at your entrance and at your Sales Center daily
• Maintain a well-organized desk and sales office at all times
• Have lot signs out for all Sold Homes/Lots
• Have lot signs out for all Available homes that have been started
• Ensure all community signs are perpendicular to the street so they can be seen by people driving down the street, straight and clean every day
• Immediately put out an Under-Contract sign when you receive a binding agreement and update your sales center map- notify marketing if it is a pre-sale so they can mark it on your community map online
• Walk or drive your entire community daily
• Walk all spec/inventory homes daily to ensure they are in perfect condition. Turn on all lights , ensure everything is working and they smell good
• All completed homes must feature:
• Request professional photography from the Sales Administrator
• Change the Status to Quick move-in within 30-days of completion and let Marketing know
• A inventory flyer in the kitchen with pictures and sales contact information
• Mortgage Flyer
• Nter Now Lock or Lockbox
• Have a weekly community meeting with all CSM’s, Builders, Warranty members if applicable and any other team members
• Follow up with all backlog for homes started weekly with your builder on a phone call or email depending on buyer’s preference
• Follow up with all backlog for homes not started every 2 weeks or more if desired
• Walk your model home with your builder monthly to come up with any items that need to be corrected- caulking, paint touch up, floor squeaks, etc.
• Have at least 4 hard hats in your community at all times for showing prospects
• Maintain a clean and organized kitchen
• Communicate with your preferred lender weekly to ensure buyers are on track
• Provide prompt attention to any customer concern for prospects or buyers and ensure they are helped by the appropriate party
• Communicate with all co-op Realtors
• Complete weekly realtor visits, flyer drops and/or outreach
• Marketing/Lead Generation/Promotion
• Responsible for generating referral sales through good buyer relationships
• Develop good realtor contacts by reaching out to top area realtors, realtors that have brought prospects in and that have sold homes in the community
• Self and company promotions by attending various realtor and HBA functions
• Attend and participate in community events
• Attend and participate in industry events
• Attend and participate in networking events
• Attend and participate in local business associations
• Attend and participate in local government meetings
• Attend and participate in local community events
• Attend and participate in local charity events
• Attend and participate in local sports events
• Attend and participate in local cultural events
• Attend and participate in local educational events
• Attend and participate in local religious events
• Attend and participate in local entertainment events
• Attend and participate in local health and wellness events
• Attend and participate in local fitness events
• Attend and participate in local outdoor events
• Attend and participate in local family events
• Attend and participate in local pet events
• Attend and participate in local senior events
• Attend and participate in local youth events
• Attend and participate in local college events
• Attend and participate in local business events
• Attend and participate in local government events
• Attend and participate in local non-profit events
• Attend and participate in local political events
• Attend and participate in local social events
• Attend and participate in local recreational events
• Attend and participate in local cultural events
• Attend and participate in local entertainment events
• Attend and participate in local health and wellness events
• Attend and participate in local fitness events
• Attend and participate in local outdoor events
• Attend and participate in local family events
• Attend and participate in local pet events
• Attend and participate in local senior events
• Attend and participate in local youth events
• Attend and participate in local college events
• Attend and participate in local business events
• Attend and participate in local government events
• Attend and participate in local non-profit events
• Attend and participate in local political events
• Attend and participate in local social events
• Attend and participate in local recreational events
• Attend and participate in local cultural events
• Attend and participate in local entertainment events
• Attend and participate in local health and wellness events
• Attend and participate in local fitness events
• Attend and participate in local outdoor events
• Attend and participate in local family events
• Attend and participate in local pet events
• Attend and participate in local senior events
• Attend and participate in local youth events
• Attend and participate in local college events
• Attend and participate in local business events
• Attend and participate in local government events
• Attend and participate in local non-profit events
• Attend and participate in local political events
• Attend and participate in local social events
• Attend and participate in local recreational events
• Attend and participate in local cultural events
• Attend and participate in local entertainment events
• Attend and participate in local health and wellness events
• Attend and participate in local fitness events
• Attend and participate in local outdoor events
• Attend and participate in local family events
• Attend and participate in local pet events
• Attend and participate in local senior events
• Attend and participate in local youth events
• Attend and participate in local college events
• Attend and participate in local business events
• Attend and participate in local government events
• Attend and participate in local non-profit events
• Attend and participate in local political events
• Attend and participate in local social events
• Attend and participate in local recreational events
• Attend and participate in local cultural events
• Attend and participate in local entertainment events
• Attend and participate in local health and wellness events
• Attend and participate in local fitness events
• Attend and participate in local outdoor events
• Attend and participate in local family events
• Attend and participate in local pet events
• Attend and participate in local senior events
• Attend and participate in local youth events
• Attend and participate in local college events
• Attend and participate in local business events
• Attend and participate in local government events
• Attend and participate in local non-profit events
• Attend and participate in local political events
• Attend and participate in local social events
• Attend and participate in local recreational events
• Attend and participate in local cultural events
• Attend and participate in local entertainment events
• Attend and participate in local health and wellness events
• Attend and participate in local fitness events
• Attend and participate in local outdoor events
• Attend and participate in local family events
• Attend and participate in local pet events
• Attend and participate in local senior events
• Attend and participate in local youth events
• Attend and participate in local college events
• Attend and participate in local business events
• Attend and participate in local government events
• Attend and participate in local non-profit events
• Attend and participate in local political events
• Attend and participate in local social events
• Attend and participate in local recreational events
• Attend and participate in local cultural events
• Attend and participate in local entertainment events
• Attend and participate in local health and wellness events
• Attend and participate in local fitness events
• Attend and participate in local outdoor events
• Attend and participate in local family events
• Attend and participate in local pet events
• Attend and participate in local senior events
• Attend and participate in local youth events
• Attend and participate in local college events
• Attend and participate in local business events
• Attend and participate in local government events
• Attend and participate in local non-profit events
• Attend and participate in local political events
• Attend and participate in local social events
• Attend and participate in local recreational events
• Attend and participate in local cultural events
• Attend and participate in local entertainment events
• Attend and participate in local health and wellness events
• Attend and participate in local fitness events
• Attend and participate in local outdoor events
• Attend and participate in local family events
• Attend and participate in local pet events
• Attend and participate in local senior events
• Attend and participate in local youth events