Community Sales Manager - CB JENI & Normandy Homes

Responsibilities

• Commitment: Devote his/her entire time to diligently and faithfully employing himself/herself in and about the promotion of home sales within the COMPANY and conduct the same to the greatest advantage of the COMPANY.
• Traffic and Sales Generation: Be responsible to maintain a sales performance level as set by the sales manager, which is in relation to the goal set by Corporate for the community; at a minimum this is an average of 2 net sales / month (3/month for 1-person sales office) for each successive quarter.
• Self-generate 20% of sales traffic to the models: Be responsible for self-generating 20% of sales traffic to the models.
• Advertising: Be responsible for input and decision making for advertising as required by the sales manager.
• Follow up: Follow up all community internet and phone leads upon receiving them. Each week, a traffic report is to be filled out for each community. All prospects and Realtor registrations for the week are to be entered in the company database (LASSO).
• Customer Service: Initiate weekly follow up calls to every buyer, handle e-mail and phone follow up, and post-closing visits. Be responsible for scheduling closing times with the Mortgage Company; Title Company; Customer; and for keeping the corporate office immediately informed of closing times. Be responsible for all loans, customer problems and complaints, walk through, and closing procedures for all customers sold in his/her area. Be responsible for coordinating all in house walk-throughs prior to and including scheduled walk-through dates with all of his/her sales before closing.
• Model Home and Community Maintenance: Be responsible for making sure model homes are open during business hours as established by President. Be responsible for maintaining professional appearance of model homes; this includes the grounds as well as interior of the models, i.e. trash, mechanical maintenance, watering, yard work, interior touch-up, dusting and vacuuming, signs in the community and leading into the community. Maintain sufficient number of closing packets in area sales office and insure proper presentation of packets and house keys to each new homeowner after their closing. (Proof of closing and funding is required before keys are given out).
• Learning and Development: Attend and fully participate in periodic or ongoing training engagements as directed by the sales manager.
• Competition Studies: Be responsible for compiling a market study information on a quarterly basis, covering the competition in salesperson's area which will contain competition's current pricing, home sizes, and any special features or financing available. The selection of the market area to be covered will be a collaboration between the sales staff and the sales manager. Be responsible for making recommendations on changes needed in the product line based on the need of the customers that can be documented to the management team.

Qualifications

• Bachelor’s Degree preferred
• New home sales experience preferred, mortgage and construction experience is a plus