Community Sales Director

Opus East Memphis Senior Living offers a total compensation opportunity of $80,000 base salary plus performance bonuses.

About the role

Join Opus East Memphis Senior Living, where luxury meets compassionate care. We offer exceptional Assisted Living and Memory Care in a warm, welcoming community that celebrates every resident's unique story. As our Community Sales Director, you'll guide families through one of life's most important decisions while driving occupancy growth and building lasting relationships throughout the Memphis market.

Recognized as a Great Place to Work® and one of Fortune Magazine's Best Workplaces in Aging Services, The Arbor Company is committed to helping both our residents and team members thrive.

Responsibilities

• Lead all community sales and marketing efforts to achieve occupancy and revenue goals
• Build trusted relationships with prospective residents and their families throughout the decision-making process
• Develop strong referral partnerships with hospitals, physicians, rehabilitation centers, case managers, and other healthcare professionals
• Generate qualified leads through networking, community outreach, and business development
• Plan and execute marketing events, educational seminars, and community programs
• Manage the full sales process from inquiry through move-in using CRM tools
• Conduct personalized community tours and follow-up communications
• Collaborate with the Executive Director and leadership team to support community success
• Maintain accurate sales metrics, reporting, and pipeline management
• Represent Opus East Memphis professionally within the local community

Requirements

• Minimum of two years of senior living sales and marketing leadership experience preferred
• Proven success in external business development and relationship building
• Demonstrated ability to achieve occupancy and sales goals
• Experience generating leads through referral development and community networking
• Excellent presentation, communication, and interpersonal skills
• Strong organizational and follow-up skills
• Experience using CRM systems and Microsoft Office
• Compassionate, driven, and customer-focused approach

Benefits

• Total compensation opportunity at $80,000 base salary plus performance-based incentive and bonus opportunities
• Free meal during every shift
• Medical, Dental, and Vision Insurance
• 401(k) with company match
• Paid Time Off
• Tuition Assistance
• Student Loan Repayment Assistance
• Employee Assistance Program
• Emergency Financial Assistance
• Flexible pay schedule
• Career growth and advancement opportunities

About Us

At The Arbor Company, we believe work should be meaningful, rewarding, and enjoyable. Every conversation you have helps a family find comfort, confidence, and a place where their loved one can thrive. You'll join a collaborative leadership team that values innovation, accountability, and servant leadership while giving you the tools and support to build a successful career.

For more than 30 years, The Arbor Company has been recognized as a national leader in senior living, operating award-winning communities across the country.