Community Sales Assistant

About the role

We are seeking a motivated and customer-oriented individual to join our team as a Community Sales Assistant. The Community Sales Assistant will provide essential support to our new home sales team, assisting with administrative tasks, customer inquiries, and ensuring a seamless home buying process. The ideal candidate will have a passion for real estate, excellent communication skills, and a strong attention to detail.

FLSA Status: Non-Exempt. This position is considered a non-exempt position for purposes of wage-hour law, which means that you will be required to keep a time record and will be eligible for overtime pay.

Responsibilities

• Assist the new home sales team with administrative tasks such as preparing contracts, change orders, price sheets, website audit and listings.
• Greet and welcome prospective homebuyers to model homes or sales offices, providing information about available properties, features, and community amenities.
• Respond to customer inquiries via phone, email, and in-person, providing timely and accurate information about floor plans, pricing, and available upgrades.
• Schedule and coordinate appointments for home tours, meetings with sales agents, and design center visits.
• Coordinate with construction and design teams to ensure timely completion of buyer selections and customization requests.
• Follow up with prospective homebuyers to answer questions, address concerns, and facilitate the home buying process from initial contact to closing.
• Attend sales meetings, training sessions, and industry events to stay informed about market trends, new home developments, and sales techniques.
• Provide feedback to management on customer preferences, sales strategies, and opportunities for improvement.
• Perform other duties as assigned.

Requirements

• Report to Division/Corporate Office/Community daily and adhere to schedule.
• Ability to access, input, and retrieve information from a computer and/or electronic device.
• Ability to have face-to-face conversations with customers, co-workers and higher level managers.
• Ability to sit or stand for long periods of time and move around work environment as needed.
• Ability to operate a motor vehicle if applicable.
• Comply with company policies and procedures.
• Physical demands: remain in a stationary position up to 50% of the time; frequently lift and/or move up to 10 pounds; occasionally lift and/or move up to 25 pounds.

Qualifications

• Taylor Morrison experience and/or successful completion of training program may override required education and/or experience requirement.

Skills

• Proficiency with Microsoft software applications: Excel, Word, Access, Outlook, PowerPoint, and Internet Explorer.
• High level of organizational and documentation skills.
• Customer service oriented and believe customer is number one priority.
• Ability to be flexible and prioritize tasks in order to meet deadlines.
• Excellent verbal and written communication skills.

Benefits

• Competitive Compensation
• Health Care - Medical/Dental/Vision/Prescription Drug Coverage
• 401(k) with Company Matching Contributions
• Flexible Spending Accounts
• Disability Programs
• Employee & Dependent Life Insurance
• Vacation & Company Holidays
• Tuition Reimbursement
• Employee Home Purchase Rebate Program
• Home Mortgage Program
• Employee Assistance Program (EAP)