Community Resource Specialist
Goodwill Industries of Central Florida, Inc. · Orlando, FL · 2 days ago
On-siteOTHRFull-time
Responsibilities
- Help individuals access support related to Employment and career opportunities
- Connect individuals to internal programs and community resources
- Navigate referrals through our Active Referral Network
- Develop short-term plans to address urgent barriers
- Support participants through challenging situations using trauma-informed practices
- Facilitate smooth transitions to Prosperity Planners for ongoing support
Requirements
- Speaks Spanish and can confidently communicate with diverse members of our community
- Builds trust quickly and treats every individual with dignity and respect
- Remains calm and resourceful when priorities shift
- Enjoys connecting people with practical solutions
- Communicates effectively and works well with community partners
- Is organized, detail-oriented, and comfortable managing multiple priorities at once
Qualifications
- Associate degree in social services, workforce development, public health, or a related field required; Bachelor's degree preferred
- Two or more years of experience in case coordination, intake, crisis response, customer service, workforce development, or community-based services
- Knowledge of community resources and support systems preferred
- Experience working with individuals facing employment or economic barriers is highly valued
Skills
- Spanish language proficiency
- Trust-building skills
- Resourcefulness and adaptability
- Practical problem-solving
- Effective communication
- Community engagement
Benefits
- Opportunity to make a positive impact on individuals and families
- Work in a supportive and collaborative team environment
- Opportunities for professional growth and development
Pay
- Competitive salary based on experience and qualifications
Schedule
- Full-time position