COMMUNITY RELATIONS SPECIALIST

Division: Public Health Services – See to Succeed
Location: 190 Heights, Houston, TX 77007
Part-time, seasonal position; schedule details provided during interview.

About the Role

See to Succeed is a public–private partnership providing comprehensive eye exams and free glasses to school-age students across Houston and surrounding areas. We collaborate with local school districts to bring children to high-volume vision clinics or deliver services directly on campus through our mobile unit. The Houston Health Department is seeking motivated, flexible, and mission-driven individuals to support daily operations of the See to Succeed program.

Responsibilities

• Provide exceptional customer service while representing See to Succeed at clinics and school sites
• Assist with clinic setup/breakdown, inventory tracking, and ensuring smooth workflow through accurate paperwork handling
• Conduct vision pre-testing (hands-on training provided) and support overall patient flow at clinics
• Perform logistical duties such as transporting equipment, loading/unloading buses, student headcounts, and coordinating student movement through clinic stations
• Travel to schools to dispense and adjust glasses for students (Fleetshare vehicle or mileage reimbursement available)
• Complete daily reports, registration packets, QA checks, and data entry
• Support insurance verification processes
• Provide program information and referrals to families as needed
• Assist with office and clinic supply inventory, ordering, and mobile clinic set-up/break-down
• Participate in other department projects and tasks as assigned

Requirements

• High school diploma or GED
• Six months of experience
• Comfortable standing, walking, bending, and moving throughout an 8-hour shift
• Must pass background check and drug test
• Strong professionalism, reliability, and willingness to work in a fast-paced, child-focused environment
• Enjoy working with and around children (ages 4–18), be flexible, adapt to change easily, and able to work independently
• May require a valid Texas driver’s license and compliance with the City of Houston policy on driving (AP 2-2)

Preferences

• Bilingual in English and Spanish
• Experienced using Microsoft Office (Outlook, Excel, Word); patient record experience a plus
• Successful track record of working with children and school administrators
• Excellent organizational and prioritization skills
• Strong interpersonal and written communication skills
• Preference given to eligible veteran applicants who meet qualifications

Working Conditions

• Occasional stooping or bending
• Occasional very light lifting (up to 20 pounds)

Pay

Pay Grade 11 (salary determined by candidate’s qualifications and pay rates of other employees in this classification).

Schedule

Monday–Friday; 8:00 am–3:00 pm (subject to change).