Community Relations Specialist

Position Responsibilities

• Direct, oversee, and participate in the development of Community Relations work plan; assign work activities, projects and programs; monitor workflow; review and evaluate products, methods, procedures and timelines.
• Participate in the development and implementation of all assigned goals, objectives, policies and priorities for programs and community events.
• Organize and execute community engagement strategies, projects, and events. Assist in the implementation and assign teams to projects following approval.
• Build relationships, maintain and elevate existing relationships.
• Attend regular meetings with community government leaders and stakeholders to develop partnerships.
• Build rapport with internal and external physicians. Maintain communication through email, newsletters, phone calls, and face to face meetings.
• Communicate and work with other service lines administrators, directors and departments for consistency of our brand’s representation.
• Review contracts, negotiate for best value and results. Move contracts through the vetting and approval process.
• Use analytic programs and tools like Tableau and Salesforce to find areas where further community engagement, marketing efforts and communications are required.
• Respond to customer (patient, physician, first responders, community leaders) inquiries, complaints, or issues in a timely and professional manner.
• Maintain relationships with healthcare groups.
• Develop marketing and promotional materials.
• Prepare and submit status reports on data finds and program outcomes.
• Scheduling meetings with potential referrers and developing physician referral programs.
• Identifying new business opportunities and collecting and analyzing market data.
• Finding new ways to increase patient volume at satellite locations.

Qualifications

• Bachelor's Degree required. Master's Degree preferred.
• One or more years of marketing / public relations experience, sales experience and proven ability to network within key marketing territories and social circles.

Benefits

• Health benefits
• Life insurance
• Long-term disability coverage
• Healthcare spending accounts
• Retirement plan
• Paid time off
• Pet Insurance
• Tuition reimbursement
• Employee assistance program
• Wellness program
• On-site housing for select positions and more!