Community Partner Program Coordinator

About the role

As a member of the Food Bank’s Programs Team, this position coordinates, establishes, and supports on‑site emergency food programs with non‑typical partners across New York City. Partners include K‑12 schools, colleges, youth programs, and healthcare organizations. The role oversees the Campus Pantry Program for schools and youth organizations, as well as the PantryRx healthcare‑based food distribution program, helping students and families facing food insecurity. It also supports integration and capacity‑building for additional anti‑hunger services such as SNAP outreach, financial empowerment, and nutrition workshops in collaboration with internal teams.

Responsibilities

• Act as primary liaison providing technical assistance to schools, health‑care partners, and other community‑based organizations to support on‑site food distribution programs, including ongoing assistance to a portfolio of sites, on‑site support visits, grant monitoring, and internal collaborations across the Food Bank team.
• Coordinate monthly operations at program locations, managing logistics of ordering food, delivery, budget monitoring, and adherence to program goals and deliverables.
• Facilitate partner engagement strategies by leading in‑person engagement opportunities, sharing Food Bank program offerings and resources, and coordinating partner learning opportunities.
• Coordinate grant compliance and reporting efforts, tracking expenditures, creating and distributing grant award letters, and organizing data and documentation for funder reports and updates.
• Maintain data and records—collect and process program documentation and client stories, update databases, and prepare monthly performance reports of services provided.
• Support program planning and implementation, site recruitment, training and onboarding, and program monitoring in partnership with the Associate Director and other internal staff.
• Develop and maintain strong working relationships with partner staff and stakeholders to create, strengthen, and expand partnerships.
• Coordinate working relationships between internal Food Bank teams (Community Nutrition, Research & Evaluation, Food Distribution, Public Affairs, Benefits Access) to implement additional anti‑hunger initiatives at existing partner sites.
• Serve as spokesperson/liaison to diverse audiences, presenting at trainings, conferences, media events, and community meetings.
• Support Food Bank efforts to identify and secure funding sources for existing and potential projects.
• Coordinate with internal teams to identify sites for special visits (funder or media), schedule meetings, and prepare sites for successful demonstration of program impact.
• Perform other duties as assigned.

Qualifications

• Bachelor’s Degree in public health/policy, organizing, or a related field, and 2‑3 years of experience with program support.
• Demonstrated experience working with people from diverse racial, ethnic, and socioeconomic backgrounds.
• Solid understanding and experience in direct‑service program implementation or organizing, with the ability to adapt and support a variety of food‑insecure communities.
• Commitment to being a collaborative team member focused on ending hunger.
• Fluency in Spanish and/or other languages is a plus.
• Excellent personal organization and ability to work both independently and in collaboration with various internal and external stakeholders.

Pay

The pay range for this role is between $29.58 – $31.11 hourly ($53 k – $57 k annually).

Benefits

• Competitive Health Benefit Package (Medical, Dental & Vision)
• 403(b) Retirement Plan with company match
• Generous paid time off (PTO, Holidays, Birthday Off, Volunteer Time, 4‑Day Work Weeks during the Summer & more!)
• Paid Parental Leave
• Flexible Spending Accounts (FSA), Dependent Care Accounts (DCA) & Commuter Reimbursement Accounts (CRA)
• Learning & Development Opportunities (Robust LinkedIn Learning library, Lunch & Learn Sessions, internal employee development & more)
• EAP, wellness and mental health resources
• Discounted staff perks (e.g., movie tickets, gym memberships, travel)

Travel

City‑wide travel is required.