Community Outreach Specialist - Harvey

About the role

Family Guidance Centers, Inc. (FGC), a not-for-profit behavioral healthcare organization, seeks a Community Outreach Specialist to support the behavioral health of individuals, families, and communities through innovative, accountable, and compassionate care.

Essential Duties

• Support patients accessing care on FGC’s mobile medication unit in [Cook County/Harvey], including conducting initial assessments, arranging transportation, and ensuring patients are able to access sustained treatment at a community-based provider.
• Deliver medications on the mobile unit to patients already enrolled in treatment services.
• Conduct outreach to people who use drugs, individuals experiencing homelessness, and community members.
• Oversee and support services delivered on FGC’s Mobile Van, including the completion of the Government Performance Results Act [GPRA] data collection instrument.
• Support positive customer service, which encourages quality patient outcomes. Document services provided in the individual patient record in a timely fashion and in accordance with IL.DASA, Federal and FGC standards.
• Describes FGC programs, services and eligibility requirements in laymen’s terms to people struggling with opioid and alcohol addiction and those at risk of overdosing, as well as family members or friends of people struggling with addiction, informing and assisting them to gain immediate access to treatment.
• Communicates daily with FGC hospital-based medical detox staff, with the medication assisted recovery mobile van team, with FGC program managers at our MAR outpatient centers, and intake staff at all program locations, to coordinate access to treatment and broker transportation of community referrals to FGC service locations.

Work Schedule

Monday - Friday (7:00a - 3:30p)

Work Location

15400 S. Page Ave., Harvey

Pay Rate

$20.00 - $21.00 per hour

Job Benefits

• Health Insurance
• Dental
• Vision
• Life Insurance
• EAP
• 401k pension plan
• Vacation, sick and personal days with paid holidays off are included in our paid time off compensation package

Experience and Skills

• Education and/or Experience: High School Diploma or equivalent is required. Lived experience with substance use and being in stable recovery is a requirement for this position. Preference will be given to individuals who also have working knowledge of medication-assisted treatment (MAT), drug-free recovery programming, and hospital-based medical detox admission and discharge processes. Familiarity with federal and state confidentiality laws is essential. Certification as CRSS is preferred.
• Certificates, Licenses, Registrations: Possess and maintain a valid driver’s license and current vehicle insurance.

Qualifications

DCFS clearance required.

Family Guidance Centers, Inc. is a Drug Free Environment (including THC and/or CBD).

Family Guidance Centers, Inc. is committed to Equal Employment Opportunity without regard for race, ethnicity , pregnancy, gender, protected veterans status, disability, sexual orientation, gender identity or religion.