Community Outreach & Enrollment Specialist - San Antonio

About the role

Our Job Corps programs provide life-changing services that help young people succeed in school, obtain good jobs, excel in their chosen fields, and serve as contributing members of their communities. We accomplish this through an intense commitment to safety, quality service, excellence, and partnerships. This position works on site at Gary Job Corps in San Marcos, Tx with a hybrid schedule.

Responsibilities

• Community Outreach, Engagement & Partnerships: Build and maintain ongoing partnerships with schools, youth programs, community centers, social service agencies, local businesses, etc.; Participate in, and often lead, outreach events, presentations, info sessions, tabling, festivals, and community fairs.; Maintain a consistent monthly outreach schedule and meet required activity levels.; Promote opportunities to underserved and underrepresented groups in your area.
• Lead Generation & Eligibility Preparation: Introduce the program to young adults and help them determine if they meet basic eligibility criteria (age, income background, education status, etc.); Maintain strict confidentiality and privacy when collecting personal information.; Accurately enter new leads into tracking systems and ensure they are complete, valid, and documented.; Follow up quickly with every lead to maintain momentum.
• Application Conversion, Follow-Up & Documentation: Guide prospective applicants step‑by‑step until they are ready to begin their application.; Maintain consistent contact with your pipeline through calls, texts, emails, and face‑to‑face meetings.; Keep thorough and timely notes in all required online systems.; Ensure applicants understand expectations, deadlines, and next steps.; Support the team in achieving high conversion from leads → applicants → arrivals.
• Accountability, Technology & Performance Standards: Meeting monthly activity minimums (events, partnerships, lead interactions); Maintaining accurate and timely data in digital systems; Following eligibility and documentation guidelines; Supporting monthly enrollment and arrival outcomes; Maintaining professional communication with partners, applicants, and families.

Qualifications

• Minimum of an Associate’s degree in human services, psychology, counseling, education, social science, communications, or closely related field (Bachelor’s preferred) and two years related experience.
• Experience in community outreach, youth engagement, sales, customer service, recruiting, or similar fields.
• Strong comfort with online systems, digital communication, and data entry.
• Ability to work independently with strong follow‑through and time management.
• Valid driver’s license and ability to travel daily within your assigned county.
• Ability to maintain confidentiality, accuracy, and professionalism at all times.
• Extensive standing, sitting, and continuous computer, phone, and desk work required.

Benefits

• Full benefits package
• Monthly incentive/bonus opportunities based on individual and team performance
• Mileage reimbursement

Schedule

Hybrid schedule — field work, remote work, and some office‑based work; work will be primarily in a defined office environment with specified hours; domestic travel of approximately 20–30% may be required.