Community Operations Manager

Community & Creator Management

Own day-to-day management of the SuperClip creator community across Discord and other community platforms.
Build trusted relationships with creators, clippers, editors, and community leaders through consistent communication and support.
Serve as the primary point of contact for creator questions, onboarding, issue resolution, and ongoing engagement.
Develop initiatives that increase community participation, creator retention, and overall engagement.

Talent Operations

Coordinate creator onboarding, communications, documentation, and operational workflows.
Partner closely with Talent, Partnerships, and Account Management teams to ensure creators have a seamless experience.
Maintain creator records, track participation, and support talent lifecycle management.
Help identify high-potential creators and facilitate introductions for partnership opportunities.

Community Operations

Build scalable systems and processes that support a growing creator network.
Develop and enforce moderation standards, community guidelines, and best practices.
Monitor community health, engagement metrics, and operational KPIs while identifying opportunities for optimization.
Improve workflows that increase operational efficiency across community and talent functions.

Cross-Functional Collaboration

Communicate daily with internal account, partnerships, and leadership teams to ensure creator initiatives are executed successfully.
Support creator launches, campaigns, activations, and special projects.
Help connect brands, creators, and clippers through community-driven opportunities.

Culture & Industry Awareness

Stay current on creator economy trends, clipping culture, streaming, gaming, and emerging social platforms.
Understand internet culture and identify opportunities that strengthen community engagement.
Help position SuperClip as the leading destination for creator clipping and viral content distribution.