Jobs · Management · Texas

Community Operations Manager

Cohere · Frisco, TX · 2 wk ago
Management$75k–$85k/yrFull-time
We need to output HTML fragment with sections: headings

for each section present: About the role? Actually description includes "Community Operations Manager Frisco, TX $75,000–$85,000 + Comprehensive Benefits + 16 Paid Holidays". The job title is already shown, we should not repeat as heading. We need sections: maybe "About the role", "Responsibilities", "Requirements", "Qualifications", "Skills", "Benefits", "Pay", "Schedule". Only include sections if posting has real specific content. We have Pay: "$75,000–$85,000". That's specific. So include Pay section. Schedule: Not explicitly given; only mention flexible schedule occasional evenings/weekends. That's schedule info? Could be considered schedule. The posting says "Ability to work a flexible schedule, including occasional evenings and weekends as community needs require." That's schedule info. So we can include Schedule section. Benefits: The posting lists many benefits: medical coverage first day, employer-paid dental, vision, 401(k), employer-paid life insurance, AD&D, LTD, pet insurance options, EAP, travel assistance, identity theft protection, complimentary will prep, generous PTO, 16 paid holidays each year including birthday day and volunteer day, professional development. So Benefits section. About the role: Could be the introductory paragraphs describing role and company. Could be "About the role". We'll include. Responsibilities: The "What You’ll Do" section with bullet points. Requirements/Qualifications/Skills: The posting has "What We’re Looking For" with experience, education, etc. Also "Additional Requirements". Could combine into Requirements and Qualifications. We need to decide sections: maybe "Qualifications" for education/experience, "Skills" for abilities, "Requirements" for additional like driver's license, lifting. But we must not create thin sections. Better to have "Qualifications" covering education, experience, certifications; "Skills" covering abilities like financial acumen, communication, organization; "Additional Requirements" maybe as part of Qualifications? But we need to follow instruction: Use headings only for those listed. We can choose to include Qualifications and Skills, maybe Responsibilities, Benefits, Pay, Schedule, About the role. We must not repeat job title as heading. Also not include Job ID etc. We must preserve all substantive information; do not invent or summarize away detail. So we need to keep details. We'll produce HTML with sections in logical order: About the role, Responsibilities, Qualifications, Skills, Benefits, Pay, Schedule. We need to use
  • for any list of duties/requirements/benefits. So for responsibilities we list bullet points. For qualifications we list bullet points. For skills we list bullet points. For benefits we list bullet points. We need to ensure we don't create sections with placeholder text. All sections have content. Let's extract content. About the role: The description before "What You’ll Do": includes company mission, role overview. We'll capture that paragraph(s). Let's copy: "Community Operations Manager Frisco, TX $75,000–$85,000 + Comprehensive Benefits + 16 Paid Holidays Hiring Range Based On Experience, Skills, And Qualifications. Collaboration. Authenticity. Connection. Balance. At Cohere, we believe community is the most valuable amenity. We do more than manage communities—we help create places where people connect, belong, and thrive. By partnering with some of the nation’s most innovative master-planned communities, we create places residents are proud to call home and where meaningful relationships flourish. We’re looking for a Community Operations Manager to join our team in Frisco, Texas. This role is responsible for the operational details that keep a large-scale community running well—from community governance and landscape management to vendor relationships, contracts, maintenance, financial oversight, and resident communication. This is an opportunity for someone who notices the details, takes ownership through resolution, and understands that strong community operations require both sound business judgment and strong relationships. You’ll work closely with residents, vendors, contractors, board members, and internal partners to protect the community’s physical and financial health while creating a responsive, well-managed experience for the people who call it home. If you’re highly organized, financially aware, comfortable managing competing priorities, and believe governance works best through education, communication, collaboration, and mutual respect, we’d love to meet you." We should not include the Pay line again? Already we have Pay section separate. But we can keep it in About the role? Might duplicate. Better to keep About the role without pay line. We'll remove the pay line from About the role. Also remove "Hiring Range Based On Experience, Skills, And Qualifications." maybe part of About? Could be considered part of About. But we have Qualifications section later. Might be okay to keep in About. We'll keep it as part of About. But we need to avoid duplication. We'll keep About the role as the narrative about company and role, excluding explicit pay and benefits list. Responsibilities: The "What You’ll Do" section with subheadings: Community Operations & Stewardship, Governance & Resident Partnership, Contracts, Vendors & Landscape Management, Financial & Administrative Management, Collaboration & Communication. Each has bullet-like sentences. We'll extract each bullet as
  • . We need to preserve all substantive information; we can keep the subheadings as part of list items? Probably better to keep them as part of the
  • text. Let's list responsibilities: - Oversee the day-to-day operational needs of the community, with a strong focus on attention to detail, follow-through, and ownership of outcomes. - Conduct regular inspections of community property and assets, identify maintenance needs, and coordinate timely resolution with appropriate contractors and service providers. - Oversee preventive and ongoing maintenance of community assets, including landscaping, pools, amenities, and other shared spaces. - Monitor community conditions for potential risks and recommend practical solutions that protect the physical and financial health of the community. - Support community governance, including board-related matters, governing documents, community guidelines, compliance processes, and architectural/design review. - Approach compliance and governance through clear communication, education, transparency, and relationship-building rather than simply enforcing rules. - Respond thoughtfully and professionally to resident, owner, and stakeholder questions and concerns, taking responsibility for issues through resolution and keeping the right people informed along the way. - Maintain accurate association records, documentation, correspondence, and community files. - Coordinate design review applications, committee materials, communication with owners and contractors, and follow-up on decisions. - Build productive relationships with vendors, contractors, and service providers while maintaining clear expectations around quality, performance, scope, and accountability. - Manage vendor sourcing, bid processes, selection, contracts, and ongoing service relationships. - Provide active oversight of landscaping and other contracted community services, identifying issues early and partnering with vendors to drive solutions. - Ensure contracted work is completed to community standards and address performance concerns promptly and professionally. - Support annual budget preparation and ongoing financial stewardship of community resources. - Review community financial information with an understanding of budgets, financial statements, operating expenses, and vendor costs. - Balance operational needs with responsible financial decision-making and identify opportunities to improve effectiveness and efficiency. - Manage multiple administrative priorities, projects, records, communications, and follow-up with accuracy and strong attention to detail. - Work closely with the Executive Director, community team, residents, board members, vendors, contractors, and Cohere partners to solve problems and move priorities forward. - Communicate clearly, responsively, and professionally, particularly when navigating complex or sensitive community matters. - Contribute to a team culture centered on accountability, collaboration, shared knowledge, and continuous improvement. - Build trust by being visible, dependable, and consistent in both day-to-day interactions and larger community initiatives. That's many items. Qualifications: From "What We’re Looking For": list: - At least 5 years of progressively responsible experience in community association management, community operations, or a closely related environment. - Bachelor’s degree in a relevant field with transferable skills and knowledge. - Strong understanding of large-scale community operations, including landscape management, facilities, budgeting, community financials, and vendor oversight. - Experience negotiating contracts and managing vendor and contractor relationships. - Working knowledge of community governance, covenants, compliance, and architectural guidelines. - Strong financial acumen with the ability to understand budgets, financial statements, expenses, and operational impacts. - Excellent organization, prioritization, follow-through, and attention to detail. - Sound judgment and the ability to independently identify issues, evaluate options, and drive matters to resolution. - Strong written and verbal communication skills and the ability to build productive relationships with a wide variety of stakeholders. - Comfort managing multiple priorities while remaining professional and composed in challenging situations. - Proficiency with Microsoft Office, including Word, Excel, PowerPoint, and Outlook. - CAI professional certification is preferred. Additionally "Additional Requirements": - Ability to work a flexible schedule, including occasional evenings and weekends as community needs require. - Valid driver’s license, acceptable driving record, and reliable transportation for off-site responsibilities. - Ability to frequently lift and/or move up to 30 pounds and remain on your feet for extended periods. We could put these under Qualifications or maybe separate "Requirements". But we have Qualifications and Skills sections. We could put experience/education/certifications under Qualifications, and abilities like financial acumen, organization, communication under Skills. Additional requirements like driver's license, lifting, flexible schedule could go under Qualifications as well or maybe under Requirements. Since we have only Qualifications and Skills headings allowed, we could put all under Qualifications, but then Skills would be empty -> not allowed. So we need to split meaningfully. Let's define: Qualifications: education, experience, certifications, maybe also driver's license? But driver's license is a requirement not qualification. Could go under Requirements but we don't have that heading. We could treat driver's license etc as part of Qualifications as well (they are qualifications). That's okay. Skills: abilities like financial acumen, organization, communication, judgment, etc. Thus: Qualifications bullet list: - At least 5 years of progressively responsible experience in community association management, community operations, or a closely related environment. - Bachelor’s degree in a relevant field with transferable skills and knowledge. - Strong understanding of large-scale community operations, including landscape management, facilities, budgeting, community financials, and vendor oversight. - Experience negotiating contracts and managing vendor and contractor relationships. - Working knowledge of community governance, covenants, compliance, and architectural guidelines. - Strong financial acumen with the ability to understand budgets, financial statements, expenses, and operational impacts. - Excellent organization, prioritization, follow-through, and attention to detail. - Sound judgment and the ability to independently identify issues, evaluate options, and drive matters to resolution. - Strong written and verbal communication skills and the ability to build productive relationships with a wide variety of stakeholders. - Comfort managing multiple priorities while remaining professional and composed in challenging situations. - Proficiency with Microsoft Office, including Word, Excel, PowerPoint, and Outlook. - CAI professional certification is preferred. - Valid driver’s license, acceptable driving record, and reliable transportation for off-site responsibilities. - Ability to frequently lift and/or move up to 30 pounds and remain on your feet for extended periods. Skills bullet list maybe: Actually many of those are skills. But we already used many in Qualifications. To avoid duplication, we could separate: Qualifications: experience, education, certification. Skills: financial acumen, organization, communication, judgment, etc. Additional requirements: driver's license, lifting, flexible schedule. But we have only Qualifications and Skills headings. We could put driver's license etc under Qualifications as "Additional requirements". That's okay. Thus Skills: list of soft skills and technical skills not covered elsewhere: maybe "Strong financial acumen", "Excellent organization, prioritization, follow-through, and attention to detail", "Sound judgment", "Strong written and verbal communication skills", "Comfort managing multiple priorities while remaining professional and composed", "Proficiency with Microsoft Office". But those overlap with Qualifications list. To avoid duplication, we need to decide. Alternative: Use Qual

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