Community Navigator
About the role
The Padres de Crianza Community Navigator is a non-exempt position responsible for providing in-home support to children and Hispanic/Latino relative/non-relative caregivers of Hillsborough County, FL. The Community Navigator is responsible for providing linkage and referrals to services and supports, both formal and informal, appropriate to the family's needs, as well as providing stress management education, parenting education, and crisis intervention as needed.
Responsibilities
- Complete client screening in a timely and effective manner - identify strengths, limitations, risk factors, and needs, and refer and coordinate the provision of concrete services to children and their families
- Complete intake, NCFAS-G+R; and Family Support Plan with the caregiver and provide ongoing evaluation and monitoring of the Family Support Plan
- Complete termination session to ensure all Family Support Plan goals have been met
- Provide information, referral, and follow-up for appropriate community services, such as counseling, psychiatric services, financial, employment, parenting, housing, and other services as deemed appropriate to meet caregiver's needs
- Provide effective role modeling and mentoring to families in a family-centered, youth-guided approach congruent with the desired outcomes addressed in the Family Support Plan
- Maintain face-to-face and/or telephone contact with each assigned caregiver and with provider agencies servicing families to facilitate effective collaboration for appropriate services
- Work cooperatively with the Program Manager and Counselor on a weekly basis to ensure that the caregiver's needs are met
- Attend and participate in professional development training for professional growth, as required by the state of Florida and in accordance with agency policy and procedures
- Provide on-call services as assigned, abiding by program on-call policy and procedure
- Perform all other duties as assigned
Pay & Benefits
- $19.66 per hour
- 15 PTO Days per year
- 13 Paid Holidays
- Medical, Dental & Vision insurance
- Healthcare Concierge
- Financial Wellness Program
- Dependent Care Flexible Spending Account
- Immediate eligibility for 403b Savings Plan with 25% match
- Supplementary Accident, Hospital Indemnity, and Specified Disease insurance
- Paid Life/AD&D insurance
- Pet, Legal, and Identity Theft programs
- Continuous training and professional development opportunities
- Mileage Reimbursement
- An opportunity to make the world a better place!
Qualifications
- High School diploma or equivalent
- Minimum one (1) year of experience working with children and families preferred
- Bilingual/Spanish-speaking required
- Must possess knowledge of child development, including physical, mental, emotional, cultural, and ethnic issues
- Knowledgeable of community resources, service referrals, and linkage
- Effective verbal and written communication skills
- Proficient in Microsoft applications (Word, Excel, Outlook, Teams)
- Time management skills
- Attention to detail and organizational skills
- Ability to lift and/or carry case files, activity supplies, donations, etc., up to 25 pounds
- Ability to work under stressful client situations
- Ability to work in the field at any given time
- Ability to work outside of regular working hours as needed
- Use of personal vehicle to transport clients as needed
- Must have a valid driver's license with auto insurance coverage
Who We Are
From babies to seniors, Gulf Coast JFCS serves all people in need, regardless of race, religion, culture, or gender identity. Our programs span a broad spectrum of human services, including behavioral and mental health, child welfare and adoption, family support, job and employment transition, housing, food, transportation, and home care assistance for the elderly. Gulf Coast JFCS strives to offer opportunities to gain field experience and direct client contact hours for both Bachelor's and Master's level practicum and internships. For license-eligible candidates, we may provide both individual and group supervision from a Board-Certified qualified supervisor to help fulfill state requirements, at no cost to the employee, depending on staff availability and scheduling capacity.
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