Community Mortgage Loan Officer- Hyattsville, MD

About the role

The Community Mortgage Loan Officer identifies, develops, and maintains a quality network of community-based organizations, Realtors, and local state/government agencies that serves as a recurring source of referrals of new mortgage lending opportunities with an emphasis on the Community Reinvestment Act (CRA), Low-and Moderate-Income (LMI), Multicultural and First Time Homebuyer customer segments.

Responsibilities

• Takes residential mortgage loan applications and communicates underwriting decisions, including offers and/or counter offers of residential mortgage products
• Increases mortgage loan volume, focusing on CRA, low-and moderate-income, and multicultural borrowers through effective selling of the Bank's products and programs
• Researches organizations and agencies within assigned geographic area which are focused on providing services to low and moderate income persons and communities
• Establishes through direct outreach efforts, relationships with nonprofit organizations, realtors, state and local housing offices, and community-based affordable housing organizations to generate and increase CRA mortgage opportunities
• Represents the bank in community-based meetings and initiatives such as housing seminars, financial literacy programs, affordable housing conferences, etc., which have the primary focus of providing services to low-and moderate-income persons
• Explains variety of mortgage products and services available and offers recommendations based on evaluation of individual prospect needs; Communicates terms and conditions of loans and finalizes sales
• Sells other Company products and services as appropriate
• Guides customers through the mortgage application process; Explains information required and delivers required disclosures and other information to customers; Ensures applications are completed accurately and contain required information and supporting documentation; Manages expectations regarding processing times and closing dates together with customers
• Communicates regularly with customers, underwriters, processors, realtors, closing agents and others to ensure application process proceeds as planned; Coordinates any additional information requests, clarifications and other problem solving as needed so that process remains on schedule; Attends closings as needed
• Informs management of progress relative to goals on a regular basis and asks for assistance as needed to finalize sales, for training and for other issues as needed
• Sells and originates residential mortgage loans according to established policies, procedures and applicable legal and regulatory guidelines
• Communicates loan decisions directly to customers, explains any additional information needed and submits application materials and other required information to processing area to clear any conditions to finalize the loan commitment and prepare for closing
• Maintains current information on the trends and developments in the local real estate market, as well as policies, procedures, rules and regulations related to retail mortgage products
• Maintains growing network of outside referral sources in assigned territory, such as real estate brokers, builders, attorneys, accountants, financial planners and other business professionals; Continues researching market, identifying individuals and organizations likely to produce referrals and developing relationships to increase the referral flow
• Sends application and other required information to underwriting area

Requirements

• Bachelor’s degree or progressive work experience in addition to experience below 3+ years
• Experienced in working with low-and moderate-income, Multicultural and First Time Homebuyers
• Knowledgeable about the local Affordable Housing Market, Housing Assistance Programs, and mortgage lending practices
• Strong communication and relationship-building skills
• Ability to manage multiple tasks and meet deadlines
• Proficient in PC skills, including knowledge of mortgage origination and automated underwriting systems
• Active registration status with NMLS (Nationwide Mortgage Licensing System and Registry)
• Network of community-based organizations, municipalities and agencies whose primary focus is affordable housing and first time home buyer education
• Demonstrated sales ability
• In-depth knowledge of mortgage industry, products, lending practices and regulatory guidelines
• Growing network of outside contacts to generate referral flow
• Minimum target annual loan originations of 48 LMI/multicultural units

Qualifications

• Eligible for employment with a covered financial institution under the standards established by Regulation Z of the Truth in Lending Act, 12 CFR Part 1026.36
• Eligible for registration as a registered mortgage loan originator with the NMLS (Nationwide Mortgage Licensing System and Registry) in accordance with the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act), 12 U.S.C.5102 et seq., and its implementing regulations, 12 CFR Part 1007
• Satisfactory results on a criminal background check and a credit report check, and statements/certification from job applicant regarding administrative, civil, and/or criminal findings by any government agency/authority

Skills

• Excellent time management skills
• Self-directed, ability to plan own activities to achieve sales goals
• Strong communication and relationship-building skills
• Knowledgeable about the local Affordable Housing Market, Housing Assistance Programs, and mortgage lending practices
• Proficient in PC skills, including knowledge of mortgage origination and automated underwriting systems
• Active registration status with NMLS (Nationwide Mortgage Licensing System and Registry)
• Network of community-based organizations, municipalities and agencies whose primary focus is affordable housing and first time home buyer education
• Demonstrated sales ability
• In-depth knowledge of mortgage industry, products, lending practices and regulatory guidelines
• Growing network of outside contacts to generate referral flow

Benefits

TD offers a comprehensive benefits package that includes:

• Health and well-being benefits
• Savings and retirement programs
• Paid time off (including Vacation PTO, Flex PTO, and Holiday PTO)
• Banking benefits and discounts
• Career development
• Reward and recognition

Pay

$33.66 - $33.66 USD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role.

Schedule

Hours 40