Community Loan Officer

About the role

This position is responsible for developing new business through the underwriting, structuring, and closing of consumer loans, as well as maintaining and servicing an existing portfolio. Represents First United in the community through active participation in community affairs and participates in marketing all of the bank’s products and services.

Major Duties And Responsibilities (essential Functions)

• Analyzes credit history of applicants and determines loan repayment capabilities.
• Negotiates credit terms, such as costs, loan repayment methods and collateral specifications.
• Evaluates potential customer loan requests and makes loan recommendations to management.
• Maximizes bank profitability through appropriate pricing of new loan originations, fee income, and selling of all bank products and services.
• Daily review, approval, and disposition of customer overdrafts.
• Reviews new laws and regulations that influence lending within the financial institution and makes recommendations to management when necessary.
• Supports First United’s strong relationship banking culture through on-going customer contact, quality customer service, and superior product knowledge.
• Develops new customer prospects and business for First United, while managing an existing portfolio.
• Lives and represents the bank in the local community, and actively participates in community affairs.

Additional Duties And Responsibilities

• Handles customer complaints and escalates issues as needed.
• Works to collect past dues within portfolio.
• Maintain high level of integrity.
• Recommends to supervisor possible methods to improve department.
• Completes all required compliance exams on a yearly basis.
• Adheres to all First United Policies and Procedures.
• Dresses professionally.

EMPLOYEE SPECIFICATIONS

• To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education And Work Experience

• Bachelor’s degree in business or finance.
• Two to four years experience, preferably in a financial institution or consumer loan department.
• Experience in Agricultural Lending strongly preferred.
• Extensive knowledge and understanding of lifecycles of loans and all aspects of consumer non-real estate lending policies and procedures.
• Extensive knowledge of lending services and related areas.
• Excellent leadership, communication, organizational and analytical skills.

Technical/Functional Competencies

• Exceptional customer service skills.
• Demonstrates good judgment, problem-solving, and decision making skills.
• Able and willing to take the lead in development and completion of a wide range of projects.

Computer and Software proficiency

• Strong interpersonal skills and ability to work well with a wide range of people.
• Ability to communicate well with customers by all means of communication including written, verbal, and non-verbal communication.
• Dependable and adheres to time lines and schedules.