Community Manager - TikTok Shop

Overview

Pattern accelerates brands on global ecommerce marketplaces leveraging proprietary technology and AI. We are looking for a TikTok Shop Community Manager to join our dynamic team.

Responsibilities

• Execute creator-led campaigns at scale within the TikTok Shop ecosystem
• Manage campaign budgets, sourcing and engaging creators through data-driven outreach
• Optimize campaign performance through strong operational execution and analytics
• Coordinate with internal teams to align campaign execution, including Account Managers and Creator Management
• Track and analyze campaign performance, then adjust strategy based on performance insights
• Support large-scale campaign launches and major campaign moments such as product launches and brand days
• Occasionally participate in client or brand meetings to gather requirements and support campaign alignment

Requirements

• Familiarity with TikTok Shop or the creator economy; TikTok Shop experience is strongly preferred
• Strong Excel skills, including advanced functions such as VLOOKUP
• Basic SQL knowledge and comfort working with internal databases
• Strong analytical thinking and willingness to deep dive into data and performance
• Project management capability and the ability to manage multiple campaigns simultaneously
• Curiosity, strong learning agility, and an operational mindset
• Experience in digital marketing, e-commerce operations, creator campaigns, BI/reporting, or dashboard creation is preferred

Qualifications

• Ability to manage multiple campaigns effectively and deliver campaign execution at scale
• Strong campaign performance optimization through data insights and strategy adjustments
• Effective creator sourcing, outreach, and engagement to support brand campaign goals
• Strong collaboration with internal stakeholders across account management, creator management, and international teams
• Taking full ownership of campaign execution and following through to completion

Benefits

• Unlimited PTO
• Paid holidays
• Onsite fitness center
• Company-paid life insurance
• Casual dress code
• Competitive pay
• Health, vision, and dental insurance
• 401(k) match