Community Manager - Skyview North - Hutto, TX
Description
Position Overview
Valiant Residential is seeking a Community Manager responsible for supervising, controlling, and planning the day-to-day activities of the apartment community. They are also responsible for implementing company policies, procedures, and programs to manage the building and comply with regulatory agencies and investors.
About the Role
We Are Valiant
With over 37 years of experience, Valiant Residential is a next-generation property management leader, uniquely attuned to the needs of property owners and residents. We are driven by a Valiant Spirit—bold, innovative, and committed to excellence—fostering prosperous partnerships and long-term success. Our team thrives on collaboration, integrity, and strategic thinking, making a meaningful impact in the industry.
Why Work at Valiant?
- Consistently ranked as a "Top Place to Work"
Competitive total compensation and comprehensive benefits including free health insurance options and 401(k) matching - Career development opportunities, a collaborative culture, and a commitment to innovation
What You’ll Be Doing
- Screens, hires, trains, and supports staff
- Supports teamwork and creates a harmonious environment
- Handles administrative processes such as performance evaluations, salary reviews, time sheets, change of status forms, etc.
- Determines transitions and promotions for on-site personnel
- Fills out reports regarding work-related injuries
- Maintains accurate records of community transactions and submits them on time
- Prepares annual budgets and income projections
- Ensures timely collection, posting, and depositing of rents and late fees/check charges
- Reviews, codes, and approves invoices for payments
- Makes daily bank deposits
- Ensures the property is fully rented
- Utilizes marketing strategies to secure prospective residents
- Monitors leasing practices and ensures they conform to federal, state, and local law
- Ensures credit and criminal reports are obtained for all prospective residents and that company policies and standards are met
- Prepares, processes, and signs all leases and related forms or supervises others in doing so
- Collects rents, late charges, handles delinquent accounts, or supervises others in doing so
- Aggressively pursues lease renewals
- Sends notices at least 45 days before expiration
- Supervises leasing employees, ensuring good closing techniques
- Handles evictions and landlord liens
- Maintains resident files, including move-in sheets, move-out notices, security dispositions, and warnings
- Ensures the property is clean, safe, and well-maintained
- Maintains immediate response to maintenance requests
- Maintains common areas
- Oversees risk management and emergency procedures
- Continuously inspects the property and improvements, recording deficiencies and taking necessary action within budget limits
- Maintains key control coding for all units and areas
- Handles emergencies
- Reports accidents and emergency situations to the Regional Community Supervisor immediately and prepares all proper reports
- Be available 24/7 unless notified otherwise
- Maintains parking lot for unauthorized vehicles
- Reviews weekly reports for accuracy and completeness
- Supervises outside contractors working on the property
- Prepares the property for code inspections, mortgage inspections, and other inspections as directed by the Regional Community Supervisor
- Reports any violations of company policy by employees to the Regional Community Supervisor
- Develops and enforces community policies and rules
Requirements
- Minimum of 3+ years of property management experience
- Ability to apply logical thinking principles to define problems, collect data, establish facts, draw conclusions, and initiate appropriate courses of action
- Strong verbal and written communication skills in English to interact with team members, residents, vendors, and other stakeholders
- Bilingual in Spanish is a plus
- Achieve Fair Housing certification before interacting with prospects or residents
- Competence in personal computer skills, keyboard, internet search, math, Microsoft Office Suite including Word, Excel, and Outlook as well as community software applications
- Knowledge of OSHA laws and regulations
- Ability to work evenings and weekends
- Present self in a neat, clean, and professional manner throughout the workday and/or whenever present in the community
- Comply with expectations as demonstrated in the Employee Handbook
- Successfully pass a drug test
- College degree preferred
- Certified Apartment Manager (CAM) and Accredited Resident Manager (ARM) preferred
Benefits
Consistently ranked as a "Top Place to Work"
Competitive total compensation and comprehensive benefits including free health insurance options and 401(k) matching
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