Community Manager, Orange County (South)

About the role

Do you love southern Orange County? Are you the go-to person when it comes to planning a night out, always ready with a recommendation for the city’s most seasoned finds and hidden hotspots? As the Orange County South Community Manager, you will be a full-time Yelp employee (working out of your home or anywhere in your metro with WiFi) at the helm of a vibrant, buzzing community of locals who drink, shop, and play their way through the city via peer recommendations on Yelp. The Community Manager role requires you to blend strong event planning, social media, and marketing skills with the goal of highlighting local businesses and further embedding the Yelp Elite Squad into the local community. The Yelp Elite Squad are Yelpers who have gone the extra mile with their content—think awesome photos, thoughtful reviews, complimenting others’ content, etc. In recognition, they receive “Elite” badges on their Yelp profile and are invited to exclusive events put on by the Community team.

Responsibilities

• Be the face of Yelp in your region by attending local events and building connections with local business owners.
• Conceptualize, plan, and execute Yelp events in your region.
• Forge mutually beneficial partnerships with local businesses willing to partner with Yelp and sponsor events.
• Support your Yelp Elite squad by answering questions, engaging with their content on Yelp, and keeping them up to date on the latest happenings in your city.
• Research and curate local business collections featuring the best of your city for the Local Yelp newsletter.
• Build relationships and partnerships with local organizations to reach new audiences.
• Manage the day-to-day curation and growth of Yelp’s regional social media presence across Instagram, including copywriting and visual asset creation via Canva and/or video curation and editing.

Requirements

• Live within southern Orange County, in one of the following cities: Irvine, Tustin, Newport Beach, Corona Del Mar, Mission Viejo, Aliso Viejo, Lake Forest, Laguna Niguel, Laguna Beach, Laguna Hills, Ladera Ranch, Rancho Santa Margarita, Foothill Ranch, San Juan Capistrano, Dana Point, or San Clemente.
• Be at least 21 years of age.
• Have reliable transportation options.
• Include a cover letter outlining your interest in Yelp and why you are an ideal candidate.
• Share a recent local business you supported.
• Meet the Elite Squad eligibility requirements and comply with the Elite Terms of Membership.
• Not accept any form of compensation in exchange for promoting a company’s goods or services (e.g., free/discounted gym membership for promotion, complimentary dinner for a review).

Qualifications

• Bachelor's Degree (Preferred)

Skills

• Consider yourself a local expert on all things OC South.
• Have 3+ years of professional experience in event planning, social media management, and/or marketing.
• Willing to approach and connect with business owners to forge relationships and inspire collaboration on behalf of Yelp.
• Strong written and verbal communication skills.
• Thrive in an autonomous environment where you have control over your schedule.
• Be energized by the idea of creative freedom.
• Ability to lift 10 pounds without assistance.

Benefits

• Full medical, vision, and dental.
• 15 days PTO (accrual begins on date of hire and increases with 2+ years of tenure thereafter).
• 12 paid holidays, plus one floating holiday.
• Up to 14 weeks of parental leave.
• Monthly wellness subsidy.
• Work from home reimbursement.
• Flexible spending account.
• 401(k) retirement savings plan.
• Employee stock purchase plan.

Pay

Compensation range for this position is $67,000 - $90,000 annually. You may also be offered a bonus and benefits.