Community Manager - NYCHA

Fairstead is a purpose‑driven real estate firm dedicated to building affordable communities across the country. Headquartered in New York, with offices in Colorado, Florida, and Washington DC, Fairstead owns and manages a portfolio of more than 30,000 apartments, including pipeline, across 28 states. As an integrated owner, operator, and innovator, Fairstead brings development, construction, and property management under one unified platform to deliver high‑quality affordable housing that serves our residents at scale. The company embraces digital transformation, data‑driven decision‑making, and emerging technologies, including AI, to build scalable systems that support sustainable growth.

Responsibilities

• Ensure adherence to leasing laws, including HUD, Fair Housing, ADA, and the Fair Credit Reporting Act.
• Maintain compliance and knowledge of the HUD 4350.3 Handbook.
• Develop responses to regulatory agencies in coordination with the Compliance Department.
• Implement intervention strategies with Regional Managers and Compliance for non‑compliant tenants.
• Prepare site REAC reviews, EHS violations clearance, Management and Occupancy Reviews (MOR), Investor Site Reviews, LIHTC reviews, and conduct annual and interim recertification reviews.
• Assist tenants with requests, questions, problems, and complaints.
• Monitor tenant and complex‑wide arrears and litigation cases.
• Document lease violations and coordinate evictions.
• Collect monthly rents and late fees, process applications, and pursue delinquencies through legal action and eviction.
• Monitor bad‑debt write‑offs.
• Alert staff to move‑ins, move‑outs, and emergencies.
• Supervise, direct, and monitor preventive and emergency maintenance/repairs to ensure regulatory compliance.
• Coordinate vendor bids and contractor quotes.
• Conduct and document unit inspections.
• Conduct bi‑annual walk‑throughs with the Building Superintendent.
• Create reports to ensure buildings under the property manager’s responsibility are properly maintained and needs are addressed.
• Provide and obtain updates on ongoing construction projects and unit renovations.
• Work with the construction team to avoid violations, inspections, and ensure necessary access.
• Attend monthly financial catch‑up meetings and monitor budgets.

Qualifications

• Three (3) years of management experience, including supervising a team (property management, hospitality, retail, or restaurant management).
• COS (Certified Occupancy Specialist) or CPO (Certified Professional of Occupancy) certification.
• Bachelor’s degree preferred.
• EIV experience.
• Yardi experience preferred.
• TCS certification for tax‑credit properties.
• Experience in affordable housing.
• Proficient in Microsoft Office Suite.
• Ability to multi‑task and meet tight deadlines.

Benefits

• Generous employer contribution for Medical Insurance through Meritain Health.
• Employer‑paid Vision Plans.
• Company‑matched 401(k) Retirement Plan: 100 % of the first 3 %; 50 % of the next 2 %.
• 12 paid holidays.
• 15 days of PTO.
• 7 sick days.
• Employer‑paid Life Insurance.
• Flexible Spending Account.
• Nationwide Pet Insurance.
• Disability Insurance.
• Laser correction discount.
• Employee discounts on appliances, apparel, and more.

Pay

Salary Range: $90,000 – $110,000 USD. Exact compensation may vary based on skills, experience, and location.