Community Manager, New Development

ESSENTIAL RESPONSIBILITIES

• Establish leasing benchmarks and a strategic marketing plan for achieving the budgeted occupancy goals both during lease-up and into stabilization.
• Plan and implement grand opening events, establish in-market partnerships with local businesses and contractors, create brand awareness through marketing outreach.
• Analyze market trends, competition, and other factors; utilize this information to adjust marketing strategy aimed at remaining competitive.
• Demonstrate a positive, professional, and client-oriented attitude about the company with team members, residents, clients, and the public.
• Strive for improvements in community performance to meet or exceed annual financial and operational goals.
• Direct the day-to-day activities of loss prevention, risk management, safety/security, maintenance, marketing, leasing and ongoing facility upkeep.
• Develop working income for operating the property, by managing cash flow requirements and leasing strategy.
• Analyze and produce monthly financial statements including operating variances from budget, cash management and strategies for collection of receivables.
• Maintain complete and accurate community files and records, including finalized audits to ensure lease data has been input correctly into management software.
• Coincide with collection and documentation of all revenues following lease obligations of residents.
• Engage, contract, supervise and approve invoices for all goods/services required to maintain the community.
• Successfully lead on-site maintenance technicians, office staff and leasing team members.
• Manage resident relations as they pertain to coordinating requests for repairs and maintenance, understanding of rent charges, lease issues and other resident concerns.
• Participate in Cardinal U training as required and monitor Team Member participation in Cardinal U.

PREFERRED QUALIFICATIONS

• Four (4) years’ experience in property management.
• A strong working knowledge of leasing, marketing, construction, residential law and resident relations.
• A working knowledge of property management software; Entrata is preferred.
• A working knowledge of Microsoft Office Word, Excel, and the Google platform.
• The ability to analyze a monthly financial statement and prepare detailed budgets and operating forecasts.
• The ability to note deviations from financial plan, determine causes and to provide recommendations to the company on required action plans.
• Strong written and verbal communications skills.
• The ability to understand and carry out industry specific written and oral direction.
• A positive, innovative approach to problem solving.
• The ability to work independently as a project leader and team member.
• The ability to relate well with others even while working at a distance or remotely.
• The ability to work in an efficient manner with a high level of accuracy, attention to detail, and follow through.
• Excellent time management and general organization skills.
• A strong client relations skills and previous supervisory experience is required.
• The ability to embody the Cardinal Culture and Cardinal’s Core Values every day.