Community Manager - Manhattan, NY (West 54th)

About the Role

As a Community Manager, you will spearhead the overall operations of an Vivmark Residential apartment community, ensuring financial success, resident satisfaction, and team excellence. Your role involves hands-on management of daily activities, analysis of market dynamics, and driving improvements, overseeing sales, leasing, and maintenance initiatives for a flourishing property.

Responsibilities

• Accomplishing property goals by recruiting, training, and motivating a high-performing team
• Leading community staff with regular meetings, performance monitoring, and career development guidance
• Analyzing property operations, implementing policies for seamless integration, and ensuring operational excellence
• Preparing and managing the community operating budget, overseeing the processing and approval of all invoices and company purchases
• Supporting marketing, pricing efforts, and monitoring sales performance for goal achievement
• Staying informed on community market conditions for strategic decision-making
• Building connections with residents through community events and activities

Schedule

• Monday-Friday: 9am-6pm

Requirements

• Residential property management, managing a portfolio of over 200 residential units
• Customer service and sales experience
• High School diploma or equivalent
• A valid driver's license, good driving record, auto insurance, and reliable transportation is required if the employee will operate a motorized vehicle (e.g., car, golf cart) during their workday and/or as part of their role
• Computer literacy and effective communication skills. Must be able to effectively communicate both orally and in writing in English for all work-related purposes
• Knowledge of federal and state apartment housing laws
• Availability to work a flexible schedule, including weekends; Must be able to respond to emergencies after normal business hours and on weekends
• Office team employees, with limited exceptions, are required to use their own Smartphone to perform certain aspects of their job. The device must have updated software and must be password-protected and compliant with in-house security systems
• Ability to use the computer effectively and read written communications
• Ability to lift, push, pull or carry up to 15 pounds for the dissemination of documents, supplies, materials, etc. to various locations throughout the office/facility
• May be required to climb stairs depending on the property structure

Pay

• Salary: $84,527-$93,919, & Bonus
• For salary roles: Employees are eligible for overtime pay and performance incentives
• The successful candidate's starting pay will be determined based on job-related skills, experience, and qualifications

Benefits

• Medical, dental, and vision coverage
• A 401(k) with company match
• Paid vacation and company holidays
• Exclusive team member housing discounts