Community Manager / Maintenance
Open Management · Louisville, KY · Yesterday
Marketing$24–$28/hrFull-time
Who We Are At Open Management, we own and operate manufactured housing communities across the United States with a mission to redefine property management and improve affordable housing. We take a hands-on approach that puts residents first, delivering safe, welcoming communities where comfort and connection thrive. Our experienced team manages everything from leasing and maintenance to financial reporting and resident relations, with a focus on transparency, innovation, and long-term relationships. Guided by our core values—Trust and Integrity, Level 10 Leadership, Extreme Ownership & Collaboration, Relentless Improvement, and Level 10 Customer Service and Professionalism—we are building stronger communities and seeking team members who share our commitment to excellence. We’re a national property management platform built to scale, delivering consistent results across portfolios through strong systems, reporting, and accountability. We bring deep, hands-on experience in manufactured housing, with a platform designed to perform across asset types. Our approach was built through years of operational experience, refining what actually works at the community level and turning it into a repeatable, scalable engine. Today, that foundation drives how we operate across every portfolio, holding excellence as the standard and focusing on what directly drives performance. This is not a passive environment. Our teams are expected to take ownership, drive results, and solve problems at the root. We operate with an ownership mindset, approaching every property as if our name is on the deed. Whether you’re working onsite or supporting from a central role, your work directly impacts performance. We invest heavily in process, reporting, and technology so our teams can operate efficiently and make informed decisions. Our culture is grounded in a clear set of values that guide how we work every day: Trust and Integrity: we do what we say and operate transparently.Excellence as the Standard: we consistently raise the bar.Relentless Improvement: we are always looking for a better way.Extreme Ownership & Collaboration: we take responsibility and operate as one team.World-Class Customer Service & Professionalism: how we show up matters. If you value clear expectations, measurable performance, and the opportunity to make a real impact, you’ll do well here. The Role Open Management is looking for our next great team member for the position of Community Manager / Maintenance Technician at our manufactured housing community. This hybrid position combines community management responsibilities with hands-on maintenance support. The ideal candidate enjoys working with residents, solving problems, maintaining property appearance, and helping create a safe, welcoming community. This role requires someone who is organized, customer-focused, comfortable using technology, and willing to take initiative. You’ll assist with office operations, resident relations, leasing activities, property inspections, and maintenance projects throughout the community. Prior experience in property management or maintenance is preferred, but we are willing to train the right candidate. Compensation Hourly Rate: $24.00 - $28.00 per hour Benefits Paid Time Off (PTO): 4 weeks in your first year Company-Paid Holidays: 15 per year Insurance: Medical, Dental, and Vision (with company-shared coverage) 401(k) Retirement Plan with company match What You’ll Do Community Management Responsibilities Assist with rent collections, distribution of late notices, and eviction filings as neededEnforce community rules and regulations to ensure a safe and clean environment for residentsShow available homes and lots to prospective residentsAssist with resident move-ins and move-outs, including processing applications and completing required documentationFollow up on leads and support marketing initiatives to maintain occupancy goalsMaintain positive relationships with residents, vendors, contractors, and local officialsConduct property inspections and report concerns to managementAssist with community improvement projects and vendor coordinationSupport overall office operations and administrative tasks Maintenance Responsibilities Respond to resident maintenance requestsPerform general property maintenance including cleaning, painting, landscaping, debris removal, and minor repairsAssist with plumbing, electrical, HVAC, appliance, and carpentry repairs as appropriateInstall, transport, and connect appliances including refrigerators and stovesMaintain community grounds, vacant lots, and common areasAssist with home turns and preparation of vacant homes for sale or occupancyOperate lawn equipment, power tools, and maintenance equipment safelyRemove trash, debris, and unwanted materials throughout the communityEnsure all work areas remain clean, safe, and professional What We’re Looking For High School Diploma or GED preferredStrong customer service and communication skillsAbility to connect with a variety of personalities both in person and over the phoneComfortable using computers, email, and basic software programsBasic maintenance, construction, landscaping, or repair experience preferredAbility to prioritize tasks and work independentlyStrong attention to detail and organizational skillsAbility to lift, carry, and move materials as neededCommitment to Open Management’s core values of Extreme Ownership and Extreme CollaborationValid driver’s license and reliable transportation preferred Travel As part of the job responsibilities, this position requires the willingness and ability to conduct local travel as needed. This may involve running errands related to business operations and fulfilling various tasks that contribute to the smooth functioning of the community and residents’ needs. Disclaimers This list is not exhaustive of all functions that an employee may be required to perform. Open Management reserves the right to revise the job description at any time. The employee must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations may be made to enable employees with disabilities to perform the essential functions of their jobs as long as the accommodation does not cause an undue hardship on the organization. ADA Compliance Open Management is an Equal Opportunity Employer. ADA requires Open Management to provide reasonable accommodations to qualified individuals with disabilities. Prospective and current employees are invited to discuss accommodations. Background Checks This position requires the successful completion of a criminal background check prior to employment.