Community Manager-Lucero

About the role

Eureka Multifamily Group is seeking a Property Manager for one of our Affordable Properties. The role requires extensive knowledge with Affordable Housing, HUD, Project Based Section 8 and Tax Credit.

Responsibilities

• Ensure property records are accurately maintained (lease and general files)
• Complete all required reports in an accurate and timely manner
• Inspect property regularly to ensure it is well maintained and has good curb appeal
• Supervise outside contractors working on the property
• Distribute petty cash funds and request reimbursement not to exceed amount determined by supervisor
• Process purchase orders as goods and services are ordered on a weekly basis
• Ensure that apartments are cleaned and made-ready after move-outs
• Review prior year Management and Occupancy Report to ensure deficiencies have been corrected on HUD governed properties
• Lease to households that meet the assigned property's income restrictions, rental criteria and when applicable HUD guidelines
• Ensure that all application paperwork is completed and complies with the requirements of the project's Program(s)
• Ensure property maintains its applicable fractions and set aside requirements identified in the property LURA if assigned to a Tax Credit property
• Maintain Supportive Service Binder
• Avoid Fair Housing Complaints
• Handle recordkeeping and reporting responsibilities in accordance with HUD/TC/ADHP/HOME/Bond regulations
• Handle notices, legal filings and evictions as required by HUD/TC/ADHP/HOME/Bond regulations
• Oversee and audit transmission of paperwork for the completion of vouchers for subsidy if assigned to a HUD governed property
• Maintain all resident files per HUD/TC/ADHP/HOME/Bond guidelines
• Oversee REAC/UPCS inspections including preparation for and corrections to deficiencies noted on findings report
• Prepare for, respond to and oversee corrections needed to meet requirements of all Management Reviews if assigned to a HUD governed property
• Forecast needs for fiscal year and develop budget based on these needs
• Implement budget keeping expenses within budgeted guidelines
• Review, approve and process all applicable purchases and purchase orders
• Review monthly income and expense reports and report on any variance from budget
• Collect rents and institute proper procedures against delinquent accounts
• Initiate eviction procedures for those residents who fail to pay rent
• Maintain accurate records of rent collections
• Make daily bank deposits
• Collect security deposits from residents and record date and time of collection
• Calculate any escalation to be charged to residents or any other charges that are designated in the lease
• Recruit and hire an effective and qualified staff
• Ensure that staff receives and completes all required company training requirements within the specified time frame and is following all company policies and procedures
• Evaluate staff performance and give feedback regularly
• Recognize superior performance and correct inferior performance
• Achieve cooperation among staff and other departments while building trust and loyalty to the company
• Work towards developing staff for upward mobility within the company
• Collect, approve and forward timesheets on time each pay period
• Ensure that lease files are complete and that all lease related documents are executed properly in accordance with their program requirements (HUD, LIHTC, Mod-Rehab, etc.)
• Attend scheduled corporate management meetings
• Maintain records on all aspects of management activity on a quarterly basis
• Submit required reports to VP as scheduled
• Update Capital Project report monthly
• Ensure that residents are happy and satisfied as indicated by a high level of renewals and few complaints
• Regularly seek to understand and anticipate what residents need
• Inspect property two - three times per week including periodic visits to all residents
• Absorb new residents moving in by notifying them of community procedures, parking, hours, night access, mail, etc.
• Ensure that residents are provided with a clean, safe and well-maintained home
• Complete quarterly unit inspections to identify, report, and prevent REAC/UPSC deficiencies
• Properly coordinate the administration of supportive services with the Social Service Provider to ensure resident support
• Maintain work orders on all maintenance requests and respond to those requests within 24 hours
• Ensure each property is maintained to EMG standards
• Physically walks and inspects each property at least twice per week
• Reviews all Preventative Maintenance, Service Order, and Capital Reports with Maintenance Supervisor prior to submission to VP
• Handle resident complaints and maintenance related-issues to avoid a Fair Housing Complaint
• Ensure all physical deficiencies are corrected per violation / inspection notices so that subsidy may be reinstated or findings corrected
• Achieve targeted occupancy levels for the property
• Market the property and generate qualified traffic
• Lease or help lease the property to prospective residents
• Negotiate new leases and renewals per specifications of the property owner and property manager
• Comply with standards for affirmative marketing, including proper completion and maintenance of the Affirmative Fair Housing Marketing Plan (HUD 935.2)
• Maintain AFHMP Binder
• Ensure that all applications qualify in reference to the Tenant Selection Plan specific to the assigned property
• Maintain a proper Wait List in accordance with HUD/State Monitoring Agency guidelines when applicable
• Report all liability and property incidents to the Regional Property Manager immediately
• Comply with Safety guidelines outlined by Property Management

Requirements

• Strong knowledge of HUD policies as well as Project Based Section 8 rules and regulations for Project-Based Affordable Housing
• Strong knowledge of Tax Credit/AHDP/HOME/Bond policies for Tax Credit/AHDP/HOME/Bond properties
• Thorough and current knowledge of the most recent version of the 4350
• Knowledge of HUD Secure Systems; TRACS, IMAX, EIV on a HUD governed property
• Excellent customer service skills and the ability to develop a rapport with the residents, community staff and HUD administrator/State Monitoring Agency
• Take charge personality with the ability to handle multiple priorities and meet deadlines with little to no supervision and work well under pressure
• Exceptional communication skills are a must to work closely with county officials and act as a liaison between the community and local government
• Detail oriented and able to compose letters, memos, etc
• Strong organizational skills in addition to strong computer background and have general administrative experience, and be able to comply with policies and Procedures
• Bookkeeping experience
• Experience in both general marketing and affirmative marketing

Qualifications

• At least 2 years of affordable housing property management experience overseeing a busy complex and staff that includes responsibility for financial and operational results, HUD/TC/AHDP/HOME/Bond administration and staff supervision to ensure compliance with site-specific Programs
• Prefer COS certification on a HUD governed property
• Certification as a resident manager
• Ability to supervise a staff of 2 or more
• Associate's Degree or higher from an accredited College or University
• Minimum 2 year of experience in a supervisor capacity
• Minimum 2 year of previous experience in property management sector

Skills

• Strong knowledge of HUD policies as well as Project Based Section 8 rules and regulations for Project-Based Affordable Housing
• Strong knowledge of Tax Credit/AHDP/HOME/Bond policies for Tax Credit/AHDP/HOME/Bond properties
• Thorough and current knowledge of the most recent version of the 4350
• Knowledge of HUD Secure Systems; TRACS, IMAX, EIV on a HUD governed property
• Excellent customer service skills and the ability to develop a rapport with the residents, community staff and HUD administrator/State Monitoring Agency
• Take charge personality with the ability to handle multiple priorities and meet deadlines with little to no supervision and work well under pressure
• Exceptional communication skills are a must to work closely with county officials and act as a liaison between the community and local government
• Detail oriented and able to compose letters, memos, etc
• Strong organizational skills in addition to strong computer background and have general administrative experience, and be able to comply with policies and Procedures
• Bookkeeping experience
• Experience in both general marketing and affirmative marketing

Benefits

Not specified

Pay

Not specified

Schedule

Not specified