Community Manager - LIHTC

About the Role

Come join NRP’s A+ team! Recognized as a “Top Workplace” with industry awards including Top Workplaces; Best and Brightest Companies to Work For; and National Apartment Association’s Best Places to Work. NRP offers a competitive benefit package (see Benefits). The NRP Group is a full‑service multifamily developer, general contractor, and property manager founded in 1994, dedicated to building quality homes for residents regardless of income.

Position: Community Manager at the Columbus, OH 58‑unit affordable community, Career Gateway.

For more information, visit www.NRPGroup.com.

Responsibilities

• Financial: Oversee all financial performance, work towards budgeted NOI, maximize cash flow, ensure timely rent collection, monitor Yardi data, develop cost‑saving strategies, create annual operating budget, review financial statements, prepare variance reports, analyze income/expenses/traffic/lease expirations/market rents/delinquency, recommend capital improvements, oversee deferred maintenance, review bid summaries, ensure contracted services are accounted for, process delinquent residents, collect late fees, serve as property representative in court proceedings.
• Marketing: Support leasing team by leasing apartments, responding to inquiries, qualifying applicants, showing apartments, ensuring move‑in paperwork accuracy, monitor rental activity and sales/marketing/advertising plans, maintain market knowledge, evaluate rental pricing, monitor move‑in/move‑out status, manage renewal process, verify traffic sources, follow up on prospect status, implement programs to improve results, ensure residents have correct Blue Moon lease, monitor compliance with Fair Housing, Tax Compliance, and other laws, maintain e‑shop, phone shop, physical shop scores.
• Customer Service: Complete daily property inspection, monitor service requests within 24 hours, supervise safety and risk management, coordinate monthly safety meetings, review resident retention programs, provide excellent customer service, maintain availability for emergencies/on‑call/weekends.
• Team Development: Recruit and select per NRP policies, train/coach/mentor, hold weekly team meetings, set goals, foster communication, generate schedules in e‑time, audit missed punches, provide ongoing feedback, recommend compensation adjustments/promotions/terminations, perform other duties as required, occasionally assist at other properties, run errands to support property.

Skills

• Education: High School Diploma or equivalent; Bachelor’s degree or CPM highly preferred; Tax Credit Specialist (TCS) or HCCP designation preferred.
• Experience: 5+ years property management experience; one year supervisory experience; working knowledge of applicable Landlord Tenant Laws, Fair Housing Regulations, IRS Section 42 - LIHTC Program and other laws as they relate to property specific guidelines and occupancy standards.
• Technical Skills: Strong computer skills, especially in Microsoft Office Suite; experience in Yardi preferred.
• Other Requirements: Reliable transportation for essential job functions.

Benefits

• Commission and bonus opportunities
• Paid vacation and sick leave
• 11 Paid holidays
• Paid maternity & parental bonding leave
• Short & long term disability
• Medical/Dental/Vision/Life Insurance
• 401(k) Match
• Training, certification, & growth opportunities
• Employee referral & recognition programs