Community Manager - HOA Property Management

About the role

We seek positive and motivated professionals who want to make a complete career change to property and HOA community management. Our own education company will provide you with an industry-leading education foundation. The initial training will last one year, and you will become an industry expert within three years.

Responsibilities

• Passionately live our Same Day Response Policy.
• Engage with board members and homeowners in your community.
• Manage daily, weekly, and monthly tasks for a portfolio of associations.
• Plan for and facilitate association board meetings and annual meetings.
• Vendor relations, including the bidding and project management process.
• Consult with other departments in support of your communities.
• Risk Management, Insurance, and Litigation Support.
• Prepare budgets and manage the finances of the associations.
• Must be available for after-hours emergencies.
• Plus, additional tasks, as necessary.

Requirements

• Approximately ten (8+) years of solid work experience.
• Ability to attend or run evening meetings (usually 30-40 per year).
• High-level organizational skills in a fast-paced environment.
• Experience and knowledge of Office software (Word, Excel, PowerPoint, etc.).
• Ability to catch on to other business computer systems.
• Strong customer-friendly and informative communication skills.
• Some experience and knowledge of financial statements and budgets.
• Comfortable with public speaking in small and large meetings.
• Great conflict management skills in sometimes stressful situations.
• Experience with gathering bids for large projects and managing those projects.

Qualifications

• Developed skills in some of the following areas are helpful: customer services, administration, communication, negotiations, conflict resolution, insurance, budgets, financials, legal matters, and vendor management.

Skills

• Customer-centric positive attitude.
• Take extreme ownership of tasks.
• Be a team player.
• Be coachable.
• Be highly organized.
• Be accountable.
• Be a fantastic multitasker.

Benefits

• Hybrid Empowerment Plan - For the first year, you will be required to work out of our local office. This initial period is crucial for acclimating to our team and processes. After the first year, and as determined by your manager, you may transition to our Hybrid Empowerment Plan. This plan reflects our culture of trust and belief in the hybrid model, empowering employees to work both in-office and remotely, depending on the role and business requirements.
• Recognized as Best Places to Work since 2007!
• Fastest Growing Company - Fast Track 50 in 2020.
• San Antonio-based homeowners' association management company.
• (With offices throughout Texas and Phoenix, Arizona)
• Privately owned with over 20 years in business and during those years, we have never had to lay anyone off.
• Work / Life balance.
• 5 weeks of PTO to allow for rest, travel, family, and hobbies.
• 40 paid hours per year for community service activities.
• 11 Annual Paid Holidays.
• Paid Training - Internal Learning and Development Management System.

Pay

$57,500.00 annually with reviews and performance increase opportunities every 6 months.

Schedule

The role is mainly remote, but a significant amount of time should be expected in the office in the first 6 months to ensure long-term success.