Community Manager-East Pointe Place Phase Two

Responsibilities

• Understand market and rental rates by consistently surveying the local competition.
• Attract tenants by advertising vacancies; obtaining referrals from current tenants; explaining advantages of location and services; showing units.
• Contract with tenants by negotiating leases; collecting security deposit.
• Accomplish financial objectives by collecting rents; paying bills; forecasting requirements; preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective action.
• Maintain property by investigating and resolving tenant complaints; enforcing rules of occupancy; inspecting vacant units and completing repairs; contracting with vendor services.
• Secure property by contracting with security patrol service; establishing and enforcing precautionary policies and procedures; responding to emergencies.
• Enforce occupancy policies and procedures by confronting violators.
• Prepare reports by collecting, analyzing, and summarizing data and trends.
• Update job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.

Qualifications

• Prior Affordable Housing Experience.
• Certified Apartment Manager (CAM) or Accredited Resident Manager (ARM) or Certified Occupancy Specialist (COS).
• A minimum of 2 years on-site as a Leasing Consultant and/or Assistant Community Manager; will consider 3 years supervisory experience in a customer service related business with appropriate certification(s).
• The achievement of Fair Housing certification prior to interaction with prospects or residents.
• Competence in personal computer skills, keyboard, internet search, math, Microsoft Office Suite including Word, Excel, and Outlook as well as community software applications.
• Knowledge of OSHA laws and regulations.
• The flexibility to work evenings and weekends.

Benefits

• Base Salary + Performance Bonus.
• Medical, dental, vision, legal services, flexible spending account, and commuter benefits.
• 100 percent employer-paid life and disability insurance.
• Employer Matching 401k.
• Employee Engagement and Wellness programs.
• Company-paid PTO.
• Opportunities for Professional Development and Tuition Reimbursement.