Community Manager (Brightwell West)

Responsibilities

• Supervise property staff and conduct performance reviews while providing ongoing coaching and development
• Manage fiscal operations including rent collection, security deposits, bank deposits, resident income verification, and delinquent account management
• Ensure compliance with all regulatory requirements including Fair Housing, HUD, TCAC, and local regulations through accurate certifications and documentation
• Oversee facilities management by establishing preventative maintenance schedules, conducting daily property inspections, and coordinating repairs to maintain curb appeal
• Process resident applications, re-certifications, and lease renewals while maintaining accurate property files and waitlists
• Build partnerships with local community groups, government officials, and safety professionals to enhance property operations
• Implement risk management protocols including emergency preparedness procedures and incident reporting
• Market available units according to approved plans and ensure unit turnovers are completed within established timeframes

Qualifications

• Associate degree with three years of multi-family residential management experience including minimum two years in affordable housing, or equivalent combination of education and experience
• One year of supervisory experience with demonstrated ability to lead and develop staff
• Tax Credit Specialist or Certified Occupancy Specialist certification, or ability to obtain within 6 months at company expense
• Current knowledge of Fair Housing laws with ability to pass FHA test within first 60 days
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and RealPage property management software
• Strong written and verbal communication skills with ability to interpret regulatory documents and procedures
• Commitment to MidPen's mission and ICARE values (Integrity, Collaboration, Accountability, Respect, Excellence)

Pay and Benefits

Pay Range: $25.63 - $28.82 Hourly
Benefits and Compensation: See here for full details
Health Insurance, Dental, Vision, Life & Disability Insurance
403(b) Retirement Investment
Employee Education Reimbursement Program
Paid Parental Leave
FSA for Childcare, Medical, and Commuter Benefits
EAP Program
Pet Insurance
Paid Time Off
Company Holidays
Wellness Days

About MidPen

MidPen builds communities that change lives. Since 1970, we have been committed to our mission: to provide safe, affordable housing of high quality to those in need; establish stability and opportunity in the lives of residents; and foster diverse communities that allow people from all ethnic, social, and economic backgrounds to live in dignity, harmony, and mutual respect. We develop affordable housing, provide professional property management for all our communities, and coordinate robust onsite support programs that help residents thrive. We are active in 12 Northern California counties and have earned recognition as one of the nation's leading non-profit developers and stewards of affordable housing. Our current portfolio of more than 130 properties is home to 20,000 working families, seniors, and people with special needs. We take pride in delivering affordable housing solutions, and we invite you to join us on a journey toward social, economic, and racial equity.