Community Manager - Brand & AECO

About the role

Trimble is seeking a dynamic and well-connected community builder to become the human pulse of our global brand. You will bridge the gap between Brand, Global Demand, and Customer Loyalty, fostering peer-to-peer relationships where technology and the AECO industry come together to solve problems, share innovations, and advance the entire construction industry.

Key Exciting Responsibilities

• Be the Voice: Act as the humanized voice of the Trimble Brand across key social platforms by communicating proactive and reactive social messaging and recommending relevant engaging content to support cross-functional teams.
• Proactive Interaction: Engage in meaningful conversations with industry professionals and manage two-way conversations with Trimble users thoughtfully addressing and routing concerns through internal Trimble resources.
• Community-Led Growth: Collaborate with content teams to support community-led growth by translating complex technology updates into snackable, community-first content.
• UGC Curation: Nurture relationships with power users and source user-generated content from real-world job sites to highlight authentic customer stories. Support ambassador programs and Global Demand influencer marketing.
• Active Listening: Monitor social channels using listening tools to identify industry trends and field friction points to share actionable data with product and marketing teams.

Essential Skills & Experience

• 3-5 years of experience working with social media and online communities for a B2B SaaS organization or media agency.
• Deep familiarity with visual storytelling platforms like Instagram and TikTok tailored for field-work audiences.
• Exceptional communication skills, easily translating complex technical jargon into engaging, human-centric copy.
• Data-driven marketer who utilizes analytics platforms to measure community engagement ROI.

Bonus Points For Experience

• Building successful social communities from the ground up, especially on Reddit or TikTok.
• Hands-on experience using advanced social listening tools like Sprout Social or Brandwatch.
• Solid understanding of BIM, CAD, project management, or reality capture workflows.

Logistics

• Location: Remote, US
• Travel Requirement: 10%

Pay & Benefits

This role is compensated at a range of $67,700.00 - $93,200.00 per year, with benefits including Medical, Dental, Vision, Life, Disability, Time off plans, and retirement plans. Additional benefits may vary based on location and employment type.