Community Manager
About the role
Join Wallick Communities, a 100% employee‑owned company with over 55 years of experience providing affordable housing and assisted living for families and seniors across the Midwest. With 1,000+ associates and a mission to open doors to homes, opportunity, and hope, we foster a supportive and collaborative work environment where every employee‑owner plays a vital role. A career with Wallick means creating homes for people who need it most, pay‑on‑demand access to earned wages, an exceptional benefit package (health, dental, vision insurance effective within 2 weeks, gym membership reimbursement, paid parental leave, 401(k), and more), work‑life balance with paid time off, learning and support for continued development, resident stories that inspire, career growth through tuition reimbursement and training, and the financial upside of employee ownership as your work contributes to the company’s profitability.
Responsibilities
- People Leadership: Lead a team of leasing agents and maintenance professionals, ensuring a highly engaged team provides a great experience for residents.
- Process community staff payroll.
- Financial Responsibility: Ensure collections of all monies due to the community (i.e., rent) are received and deposited; process community invoices for payment; purchase and maintain adequate supplies for the community.
- Community and Resident Focus: Maintain acceptable levels of occupancy (minimum 98%); maintain positive relationships with community owners and residents; review rental applications for approval.
- Operational Excellence: Complete move‑out paperwork according to governing regulations; perform unit move‑out, annual, and housekeeping inspections in a timely manner; audit all resident files for completeness and correctness before forwarding to supervisor; timely completion of reports required by government agencies, administrators, or the Company; responsible for maintaining the community to Company standards; perform other related duties as assigned.
Requirements
- 1+ year previous experience as a residential property manager, with HUD/Section 8 experience a big plus; or 3 years previous experience in a general manager or similar role with exceptional people leadership and process management experience.
- High school diploma; associate’s degree is a plus.
- Reliable transportation and a strong work ethic.
- Commitment to providing exceptional service to residents.
- Deadline‑driven with a keen eye for detail, compliance, and quality.
Qualifications
- COS, LIHTC, HCCP, or AHM certification (or willingness to obtain).
Skills
- Proficient with Microsoft Office suite.
- Experience with Yardi (preferred).
- Strong computer skills.
Benefits
- Health, dental, and vision insurance effective within 2 weeks of hire.
- Gym