Community Manager

Essential Functions

• Manage all communications with residents regarding rent and past due balances.
• Prepare and facilitate reminders, payment arrangements, and/or legal eviction procedures.
• Collect rent, process billing statements, post payments, and deposit receipts.
• Maintain accurate records and resident files.
• Order and maintain administrative office supplies.
• Ensure timely communication with the Regional Manager.

Marketing/Leasing/Move In

• Formulate ideas for an effective marketing plan.
• Show and lease apartments to prospective residents.
• Process, approve or deny rental applications.
• Conduct new resident orientation to property including rules and regulations.
• Perform move in and move out inspections with residents.

Resident Retention

• Enforce and adhere to lease and rules and regulations as appropriate to Fair Housing laws.
• Maintain a professional office atmosphere.
• Process monthly lease renewals, prepare all necessary documentation, and schedule and conduct interim and annual re-certifications or lease renewal signings.

Physical Operation

• Monitor apartment inspections relating to move-in and move-out procedures.
• Ensure property is prepared for scheduled audits or regulatory inspections.
• Walk and inspect property to monitor vacant apartments, model apartments, exterior lighting, landscaping, pavement conditions, etc.
• Report action items to Regional Manager.

Compliance

• Understand and conduct all business in accordance with regulations.
• Maintain accurate waiting list.
• Schedule and perform applicant/resident interviews.
• Obtain third party verifications on income, assets and deductions.
• Follow all company rules, regulations, policies, and procedures.

Mental and Physical Demands

• Must have excellent interpersonal, customer service, organization, time management, conflict resolution, and verbal and written communication skills.
• Must be computer proficient in Microsoft Office and able to navigate the Internet.
• Must be able to manage a flexible schedule including overtime.
• Must be able to walk, lift and move light loads (20 lb. max), bend, stoop, and climb stairs on a regular basis.

Pay Range

$17.50 - $20.00 per hour