Community Manager

We need to output HTML fragment with sections for headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. We must not repeat job title. Must not include Job ID etc. Remove boilerplate. Must preserve all substantive info. We need to parse the posting. Content: - About The Community Builders, Inc. (TCB) ... mission etc. That's about the organization, not necessarily "About the role". But we can put under "About the role"? The instruction: use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we can create sections accordingly. We need to map content. We have: - Position Description: description of community, role purpose. Could go under "About the role". - Essential Functions: list of duties -> Responsibilities. - Knowledge. - Knowledge, Skills And Abilities: list -> Skills/Qualifications. - Physical Demands & Work Environment: maybe part of Requirements? Could be under Requirements. - Education & Experience: qualifications. - Benefits: list. - Pay Range: $85-90k. - Schedule: not explicitly mentioned; there is "Available for emergencies, on call duties, resident functions and weekends as needed." That's schedule info. So we can include Schedule section with that. We must not create sections with placeholder text. So include only those with content. We must not include EEO etc. Remove "The Community Builders is an equal opportunity employer." Also remove any duplicated lines. We need to use

• for any list of duties/requirements/benefits, and

  for prose. We need to preserve all substantive information. Let's extract. About the role: combine the paragraphs about TCB mission and position description. We have: "About The Community Builders, Inc. (TCB) Join a growing organization that is strengthening neighborhoods across the nation! The Community Builders, Inc. (TCB) is one of America's leading nonprofit real estate developers and owners. Our mission is to build and sustain strong communities where all people can thrive." Then: "Position Description This community consists of 202 residential apartments, including 62 apartments for family and 140 apartments for individuals who have experienced homelessness. As a joint venture between The Community Builders and the Pine Street Inn, the community offers a unique opportunity to advance the meaningful missions of both organizations while making lasting impact in the lives of residents. The Community Manager will work collaboratively with internal teams, residents, and community partners to promote high-quality resident experience and support positive outcomes across the community. You will contribute to creating a safe, welcoming, and inclusive environment while strengthening the overall well-being and stability of residents. Under the direction of the Regional Director of Property Management, the Community Manager is responsible for all phases of property operations and on-site team performance. They manage the property operating budget, with the primary goals of increasing cash flow, balancing the budget, maintaining the physical asset and providing a quality living environment, with superior customer service for residents. This role will ensure adherence to TCB’s mission, policies, and procedures; and that the site is in compliance with regulatory requirements." We'll put that in

  maybe multiple paragraphs. Responsibilities (Essential Functions): list bullet points. Let's extract each bullet: - Develop and manage operating budgets, billing processes, operating reports, and all accounting functions including invoicing and expense tracking; monitor revenue transactions and rent collection; nonpayment of rent processes; collection agency follow-up and reporting; leasing procedures and compliance with Affirmative Fair Housing Marketing Plan and other regulatory requirements; approve and submit employee time sheets; enact cost control measures as needed. - Oversee upkeep of the property curb appeal, annual inspection of apartments, market ready units, safety and preventive maintenance, preparation for local, state or federal audits or inspections, monitoring of work order system, and incident documentation and reporting for risk management. - Provide outstanding customer service to residents, ensure that all appropriate communications are distributed on a timely basis, and follow up on service requests or complaints, or issues involving violations of building rules or resident policies. - Work closely with Community Life and Pine Street Inn staff, maintaining regular communication to promote resident housing stability, address emerging needs, and provide effective leadership and support. - Recruit, train, coach, supervise and motivate team members and provide performance evaluations. - Attend trainings, seminars and conferences - Available for emergencies, on call duties, resident functions and weekends as needed. We could split last bullet into Schedule section. But schedule: "Available for emergencies, on call duties, resident functions and weekends as needed." That's schedule info. We'll keep that under Schedule. Thus responsibilities list excludes that bullet. Now Knowledge, Skills And Abilities: list bullet points. - Excellent budget and financial management skills - Knowledge of all regulatory programs, polices and Federal Housing Laws and Guidelines required - Ability to balance empathy and kindness with strict adherence to lease compliance - Microsoft Word, Excel, Outlook and Yardi or other industry software experience required - Excellent verbal and written communication skills required - Knowledge of Federal Fair Housing Laws & Guidelines a plus - Demonstrated excellent customer service skills are necessary to be successful in this role - Ability to speak languages in addition to English is a plus! - Knowledge of all regulatory programs and policies regarding housing and affordable housing are necessary - Leadership skills and understanding of effective management of personal development for all employees desired We might separate into Skills and Qualifications. But we can put all under Skills section, or split into Requirements (education/experience) and Skills. Education & Experience: - Experience working in housing communities serving residents with histories of homelessness, substance use disorders, and trauma is preferred. - BA/BS and 5 + years in progressive career path in Residential Property Management, Hotel, Hospitality or Retail Management required, 2 of which should be in a supervisory or management role. - Industry designations such as COS, LIHTC, ARM®, CPMC®, etc. preferred. Physical Demands & Work Environment: - Ability to move around the building or site; able to move up to 50 pounds; able to work in outdoor conditions. Some travel to local sites may be required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. We could put Physical Demands under Requirements or a separate section but not listed; we could incorporate into Requirements. Benefits list: - Medical, dental, and vision insurance - 12 Paid Holidays & tenure-based PTO accruals - Employer contributions to Health Savings Accounts - Company paid Life & Disability Insurance - 403(b) retirement plan with company match - Tax-advantage accounts: commuter/parking, medical & dependent care FSA - Hospital & Critical Illness Insurance - Confidential, 24/7 Employee Assistance Program Pay Range: $85-90k Now schedule: as above. Now we need to output HTML fragment with headings

  for each section we include. We need to decide which sections to include: About the role, Responsibilities, Requirements (maybe combine Education & Experience and Physical Demands), Skills, Benefits, Pay, Schedule. We could also have Qualifications but we can merge Education & Experience into Requirements. Let's map: - About the role: prose about TCB and position description. - Responsibilities: list of essential functions (excluding schedule bullet). - Requirements: Education & Experience + Physical Demands & Work Environment (maybe also Knowledge of regulatory programs? but that's skill). We'll put Education & Experience and Physical Demands. - Skills: Knowledge, Skills And Abilities list. - Benefits: list. - Pay: Pay Range. - Schedule: Available for emergencies, on call duties, resident functions and weekends as needed. We must not include empty sections. Now format. We'll produce:

  About the role

  ...

  Maybe multiple paragraphs. We'll combine the two paragraphs about TCB and position description into one

  maybe with line breaks? Could split into two

  but okay. We'll keep as one

  with sentences. Now Responsibilities:

  Responsibilities

  • ...
  ...
  Requirements:

  Requirements

  • ...
  ...
  maybe combine Education & Experience and Physical Demands as separate
• items. Skills:

  Skills

  • ...
  ...
  Benefits:

  Benefits

  • ...
  ...
  Pay:

  Pay

  $85-90k

  Schedule:

  Schedule

  Available for emergencies, on call duties, resident functions and weekends as needed.

  Make sure not to include any boilerplate. Check for any duplicated lines: we must not repeat. Now ensure we preserve all substantive info. Let's write the content precisely. About the role paragraph: "The Community Builders, Inc. (TCB) is one of America's leading nonprofit real estate developers and owners. Our mission is to build and sustain strong communities where all people can thrive. This community consists of 202 residential apartments, including 62 apartments for families and 140 apartments for individuals who have experienced homelessness. As a joint venture between The Community Builders and the Pine Street Inn, the community offers a unique opportunity to advance the meaningful missions of both organizations while making lasting impact in the lives of residents. The Community Manager will work collaboratively with internal teams, residents, and community partners to promote high-quality resident experience and support positive outcomes across the community. You will contribute to creating a safe, welcoming, and inclusive environment while strengthening the overall well-being and stability of residents. Under the direction of the Regional Director of Property Management, the Community Manager is responsible for all phases of property operations and on-site team performance. They manage the property operating budget, with the primary goals of increasing cash flow, balancing the budget, maintaining the physical asset and providing a quality living environment, with superior customer service for residents. This role will ensure adherence to TCB’s mission, policies, and procedures; and that the site is in compliance with regulatory requirements." That seems to capture all. Now Responsibilities bullets (list): - Develop and manage operating budgets, billing processes, operating reports, and all accounting functions including invoicing and expense tracking; monitor revenue transactions and rent collection; nonpayment of rent processes; collection agency follow-up and reporting; leasing procedures and compliance with Affirmative Fair Housing Marketing Plan and other regulatory requirements; approve and submit employee time sheets; enact cost control measures as needed. - Oversee upkeep of the property curb appeal, annual inspection of apartments, market ready units, safety and preventive maintenance, preparation for local, state or federal audits or inspections, monitoring of work order system, and incident documentation and reporting for risk management. - Provide outstanding customer service to residents, ensure that all appropriate communications are distributed on a timely basis, and follow up on service requests or complaints, or issues involving violations of building rules or resident policies. - Work closely with Community Life and Pine Street Inn staff, maintaining regular communication to promote resident housing stability, address emerging needs, and provide effective leadership and support. - Recruit, train, coach, supervise and motivate team members and provide performance evaluations. - Attend trainings, seminars and conferences. Now Requirements bullets: Education & Experience: - Experience working in housing communities serving residents with histories of homelessness, substance use disorders, and trauma is preferred. - BA/BS and 5+ years in progressive career path in Residential Property Management, Hotel, Hospitality or Retail Management required, 2 of which should be in a supervisory or management role. - Industry designations such as COS, LIHTC, ARM®, CPMC®, etc. preferred. Physical Demands & Work Environment: - Ability to move around the building or site; able to move up to 50 pounds; able to work in outdoor conditions. Some travel to local sites may be required. Reasonable accommodations may be made to enable individuals with disabilities to perform the