Community Manager

We need to produce HTML fragment with headings

for sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. Must not repeat job title as heading. Must not include Job ID etc. Remove boilerplate. Preserve all substantive info. We need to parse the posting. Content: - About The Community Builders, Inc. (TCB) ... mission etc. That's about the organization, not necessarily "About the role". The instruction: use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we need to map content to these headings. The "About The Community Builders, Inc." could be considered "About the role"? Actually it's about the organization. Might be appropriate to put under "About the role" or maybe we can omit if not specific to role. But we need to preserve substantive info. The mission description is about the company; could be placed under "About the role" as context. Probably okay. - Position Description: Under direction of Regional Director... responsibilities. That's responsibilities. - Essential Functions Additional Responsibilities: list of duties. That's responsibilities. - Knowledge, Skills And Abilities: list of skills/knowledge. - Physical Demands & Work Environment: maybe not a heading we have; could be omitted or placed under Requirements? Not in list. Could be omitted if not matching headings. But we need to preserve substantive info; maybe we can include under "Requirements" or "Qualifications". However we should not invent headings not in list. The instruction: use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). It says e.g., implying those are examples but we should use those headings when appropriate. It doesn't forbid other headings, but says "use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." Likely they expect only those headings. So we should map content to those. Thus we need sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We have: - About the role: description of TCB mission and maybe position description overview. - Responsibilities: essential functions list. - Requirements: education & experience (BA/BS and 5+ years, etc). Also maybe physical demands? Could be part of Requirements. - Qualifications: maybe industry designations preferred (COS, LIHTC, ARM®, CPMC® etc). Also knowledge of regulatory programs etc. Could be qualifications. - Skills: knowledge, skills and abilities list (budget, financial management, software, communication, etc). Also leadership skills. - Benefits: list of benefits. - Pay: Pay Range: $60-75k. - Schedule: "This position has a requirement of five days a week in office." Also maybe "Available for emergencies, on call duties, resident functions and weekends as needed." That's schedule info. We must not include sections with placeholder text like "commensurate with experience". Not present. We must not repeat job title as heading. Not needed. We must not include Job ID/requisition numbers. We must remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. At end there is "The Community Builders is an equal opportunity employer." That's EEO boilerplate; remove. Also "Available for emergencies, on call duties, resident functions and weekends as needed." is schedule. Now craft HTML. Structure:

About the role

...

Then

Responsibilities

• ... each duty

We need to preserve all substantive info; not invent or summarize away detail. So we need to list each duty as separate

maybe combine sentences but keep details. Let's extract responsibilities from "Essential Functions Additional Responsibilities:" paragraph. It says: "Develop and manage operating budgets, billing processes, operating reports, and all accounting functions including invoicing and expense tracking; monitor revenue transactions and rent collection; nonpayment of rent processes; collection agency follow-up and reporting; leasing procedures and compliance with Affirmative Fair Housing Marketing Plan and other regulatory requirements; approve and submit employee time sheets; enact cost control measures as needed. Oversee upkeep of the property curb appeal, annual inspection of apartments, market ready units, safety and preventive maintenance, preparation for local, state or federal audits or inspections, monitoring of work order system, and incident documentation and reporting for risk management. Provide outstanding customer service to residents, ensure that all appropriate communications are distributed on a timely basis, and follow up on service requests or complaints, or issues involving violations of building rules or resident policies. Work closely with Community Life staff and resident associations and groups to provide and advertise activities and services available on site and in the local area, in order to provide access and foster a sense of community and wellbeing. Recruit, train, coach, manage and motivate team members and provide evaluations and recommendations to HR. Corporate Committees Group Attend trainings, seminars and conferences Available for emergencies, on call duties, resident functions and weekends as needed." We need to split into list items. Could combine related items but keep details. We'll produce

with each bullet as a sentence or clause. Now Requirements: Education & Experience: "BA/BS and 5 + years in progressive career path in Residential Property Management, Hotel, Hospitality or Retail Management required, 2 of which should be in a supervisory or management role." Also maybe "Industry designations such as COS, LIHTC, ARM®, CPMC®, etc. preferred." That could be Qualifications. Also "Physical Demands & Work Environment Ability to move around the building or site; able to move up to 50 pounds; able to work in outdoor conditions. Some travel to local sites may be required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions." This could be part of Requirements or maybe separate but we don't have a heading for it; we could include under Requirements as additional requirement. Qualifications: maybe "Industry designations such as COS, LIHTC, ARM®, CPMC®, etc. preferred." Also "Knowledge of Federal Fair Housing Laws & Guidelines a plus" and "Ability to speak a second language is a plus!" and "Knowledge of all regulatory programs and policies regarding housing and affordable housing are necessary". Also "Leadership skills and understanding of effective management of personal development for all employees desired". Could be qualifications. Skills: "Excellent budget and financial management skills", "Knowledge of all regulatory programs, polices and Federal Housing Laws and Guidelines required", "Microsoft Word, Excel, Outlook and Yardi or other industry software experience required", "Excellent verbal and written communication skills required", "Demonstrated excellent customer service skills are necessary to be successful in this role". Also maybe "Leadership skills" but that's also qualifications. We need to avoid duplication. We'll try to allocate. Better approach: Use sections as: - About the role: description of TCB mission and position overview. - Responsibilities: list of duties. - Requirements: education/experience + physical demands. - Qualifications: preferred certifications, knowledge of regulatory programs, second language, leadership understanding. - Skills: budget/financial management, software, communication, customer service. - Benefits: list. - Pay: pay range. - Schedule: five days a week in office, on-call/weekends. Now ensure we don't leave any heading empty. Let's craft. About the role paragraph: combine the first two paragraphs: "Join a growing organization that is strengthening neighborhoods across the nation! The Community Builders, Inc. (TCB) is one of America's leading nonprofit real estate developers and owners. Our mission is to build and sustain strong communities where people of all incomes can achieve their full potential. Under the direction of the Regional Director of Property Management, the Community Manager is responsible for all phases of community operations and on-site team performance. They must manage the company’s objectives and property operating budget, with the primary goals of increasing the cash flow, balancing the budget, maintaining the physical asset and providing a quality living environment, with superior customer service for residents. This role will establish and maintain a positive, productive working relationship with the property’s team members, ensuring their adherence to TCB’s Mission Statement, policies, and procedures; and that the site is in compliance with regulatory requirements." That seems good. Now Responsibilities list: break into items. I'll create list items: - Develop and manage operating budgets, billing processes, operating reports, and all accounting functions including invoicing and expense tracking. - Monitor revenue transactions and rent collection; manage nonpayment of rent processes; handle collection agency follow-up and reporting. - Oversee leasing procedures and ensure compliance with Affirmative Fair Housing Marketing Plan and other regulatory requirements. - Approve and submit employee time sheets; enact cost control measures as needed. - Oversee upkeep of property curb appeal, annual inspection of apartments, market-ready units, safety and preventive maintenance. - Prepare for local, state, or federal audits or inspections; monitor work order system; document and report incidents for risk management. - Provide outstanding customer service to residents; ensure timely distribution of appropriate communications; follow up on service requests, complaints, and issues involving violations of building rules or resident policies. - Collaborate with Community Life staff and resident associations/groups to provide and advertise on-site and local-area activities and services, fostering community access and wellbeing. - Recruit, train, coach, manage, and motivate team members; provide evaluations and recommendations to HR. - Participate in corporate committees; attend trainings, seminars, and conferences. - Be available for emergencies, on-call duties, resident functions, and weekends as needed. That covers all. Now Requirements: education/experience + physical demands. Paragraph: "BA/BS and 5 + years in progressive career path in Residential Property Management, Hotel, Hospitality or Retail Management required, 2 of which should be in a supervisory or management role. Industry designations such as COS, LIHTC, ARM®, CPMC®, etc. preferred." Actually the designations maybe qualifications. But we can keep them under Requirements as "preferred". However we also have Qualifications section for preferred certifications. Let's put designations under Qualifications. Thus Requirements: education/experience + physical demands. Paragraph: "BA/BS and 5+ years in progressive career path in Residential Property Management, Hotel, Hospitality or Retail Management required, with at least 2 years in a supervisory or management role. Ability to move around the building or site; able to move up to 50 pounds; able to work in outdoor conditions. Some travel to local sites may be required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions." Now Qualifications: preferred certifications, knowledge of regulatory programs, second language, leadership understanding. Paragraph: "Industry designations such as COS, LIHTC, ARM®, CPMC®, etc. preferred. Knowledge of Federal Fair Housing Laws & Guidelines a plus. Ability to speak a second language is a plus. Knowledge of all regulatory programs and policies regarding housing and affordable housing are necessary. Leadership skills and understanding of effective management of personal development for all employees desired." Now Skills: list of required skills. Paragraph: "Excellent budget and financial management skills. Knowledge of all regulatory programs, policies and Federal Housing Laws and Guidelines required. Microsoft Word, Excel, Outlook and Yardi or other industry software experience required. Excellent verbal and written communication skills required. Demonstrated excellent customer service skills are necessary to be successful in this role." Now Benefits: list. Paragraph: "Medical, dental, and vision insurance; 12 Paid Holidays & tenure-based PTO accruals; Employer contributions to Health Savings Accounts; Company paid Life & Disability Insurance; 403(b) retirement plan with company match; Tax-advantage accounts: commuter/parking, medical & dependent care FSA;