Community Manager

Summary

SRG Residential, a premier third‑party multifamily property management firm that merged with Milhaus in June 2026, manages approximately 50,000 apartment homes across more than 20 states. Ranked among the nation’s Top 35 Apartment Managers by NMHC, the company combines operational excellence, innovative solutions, and boutique‑style service with the strength of a national platform. The Community Manager will oversee the 86‑unit Northshore Townhomes community in Kenmore, WA, and is an excellent opportunity for career growth.

Responsibilities

• Hire, train, and develop a competent team.
• Manage daily operations, review daily rent recommendations, and identify opportunities to maximize income.
• Collect rents and implement timely legal delinquent‑rent procedures; ensure resident insurance compliance; enforce screening criteria and policies; implement resident retention procedures; complete weekly reports; approve invoices; ensure accurate data input; and complete any other required reports.
• Review and analyze monthly performance, produce variance reports, and initiate annual budgets and forecasts.
• Identify potential market challenges; educate staff and regional manager about competitors and market conditions; create effective marketing plans.
• Bid out recurring contract work (e.g., unit cleaning, painting, landscaping) to assure quality and best price; verify contractor insurance and lien‑waiver compliance; monitor contractor performance for quality and timeliness.
• Implement OSHA and other safety procedures; educate the team on safety precautions; conduct routine safety meetings; maintain up‑to‑date MSDS information.
• Identify potential repairs or capital projects with the maintenance supervisor; ensure curb‑appeal meets corporate standards; identify actual or potential risk‑management issues.
• Read, follow, and implement company and employee handbooks, property policy manuals, and other governing documents.

Qualifications

• Excellent problem‑solving, interpersonal, communication, leadership, and supervisory skills.
• Minimum three (3) years experience as a Community Manager of 86 + units.
• Strong sales skills.
• Ability to read, analyze, and interpret general business periodicals.
• Ability to write reports and business correspondence.
• Proficiency in calculating figures such as discounts, interest, commissions, proportions, percentages, and area; solid basic math skills.
• Ability to solve practical problems with limited standardization.
• Knowledge of property‑level operations software; proficiency with Outlook, Internet applications, Excel, and Word.

Benefits

• 401(k) match
• Rental incentive and renewal compensation
• Performance bonuses
• Rental discounts (depending on location)
• Medical, dental, vision, and other voluntary benefits for regular full‑time employees
• Vacation accrual
• Sick‑time accrual in accordance with law

Pay

Salary is TBD annually.

Schedule

Regular full‑time position working between 30–40 hours per week.