Community Manager

About the role

Founded in 1906, S.L. Nusbaum Realty Co. is one of the largest real estate development companies in the southeastern United States. The Virginia‑based company manages over 30,000 multifamily units throughout the mid‑Atlantic region and offers a full spectrum of real estate services including multifamily, office, industrial, retail, land and investment sales and leasing, third‑party property management, mixed‑use development, commercial development, multi‑family development, apartment leasing, and financial services. The company has been consistently named one of Hampton Roads' Top Workplaces, a multi‑year CoVa BIZ Best of Business Gold Award recipient, a National Apartment Association Top Employer for five consecutive years, and honored as one of the 50 Most Community‑Minded Companies in Hampton Roads.

Reports to: Regional Property Manager. Supervises: All On‑Site Personnel. Position type: Full‑Time, Exempt.

Responsible for the overall management of the property, including maximizing rental income, maintaining physical operations, ensuring financial efficiency, and providing residents a clean, safe, comfortable, and attractive place to live. Consistent attendance is an essential function of this position.

Responsibilities

Primary duties:

• Abide by Fair Housing Laws.
• Actively participate in leasing while striving for quality residency.
• Oversee financial activities and handle banking duties.
• Troubleshoot resident problems and encourage renewals.
• Inspect property to ensure quality.
• Prioritize the work of subordinates.
• Collect rent and issue 5‑day notices of eviction.
• Hire and discipline employees.
• Supervise the security function for resident protection.
• Encourage positive resident relations.
• Oversee preparation of financial reports.
• Act as liaison with outside contractors.
• Oversee building repairs to ensure timely completion.
• Participate in annual budget preparation.
• Attend scheduled corporate meetings.
• Approve and submit invoices.
• Other duties as assigned.

Occasional functions:

• Schedule property improvements.
• Prepare maintenance orders and supply requisitions.
• Supervise pool personnel.

Requirements

• High School Diploma or GED (may be supplemented by prior supervisory experience in a customer service environment).
• Current Fair Housing Certification.
• Valid Driver’s License (if operating a vehicle).
• Physical activities including typing, walking, bending, stooping, reaching, climbing stairs, or standing for periods of time.
• Ability to lift and move up to 50 lbs.

Qualifications

• Advanced college courses in management, public relations, or accounting (preferred).
• At least two years of property management experience in a customer service environment (preferred).

Benefits

• Paid Time Off
• Paid Holidays
• Medical, dental, and vision insurance
• 401(k) enrollment opportunity with employer match
• Employer‑paid basic life and short‑term disability
• Potential opportunity for savings in rent (property and ownership specific)
• Cell phone allowance
• Pet insurance
• Paid volunteer hours
• And more

Schedule

Hours worked will coincide with the hours of operation in the community. This position may be required to work on weekends as necessary.