Community Manager

About the role

Park Ridge Estates of Lawrenceburg is seeking an experienced and motivated Community Manager to oversee our beautiful duplex-style garden home community in Lawrenceburg, Tennessee. This role is ideal for a proven property management professional who thrives in a leadership role, values resident satisfaction, and is passionate about maintaining a high-performing community. As Community Manager, you will be fully responsible for the day-to-day operations of the property, including leasing, financial performance, maintenance oversight, and team leadership. You will play a key role in driving occupancy, maintaining compliance, and ensuring a positive living experience for our residents.

Why Join RichSmith Management?

RichSmith Management offers a comprehensive benefits package for all full-time employees, including:

• Competitive compensation
• Full range of insurance options
• Flexible spending accounts
• 401K retirement plan
• Paid holidays and paid time off

Responsibilities

• Plan, direct, and oversee all daily operations of the community
• Supervise and manage maintenance staff and vendors
• Ensure the property meets operational, financial, and performance goals
• Maintain strong communication with the Regional Director and provide regular reporting
• Market and lease available homes in full compliance with Fair Housing laws
• Pre-lease units and maintain an active waitlist of prospective residents
• Provide exceptional customer service and build strong resident relationships
• Respond to resident requests and complaints in a timely and professional manner
• Enforce community rules and policies consistently and fairly
• Collect and deposit rent, late fees, and deposits using OneSite software
• Screen and qualify prospective residents
• Maintain accurate and organized lease files and documentation
• Enter and manage traffic, applications, leases, work orders, and notices
• Manage property expenditures in accordance with the approved budget
• Oversee preparation of vacant units, including renovation and turn processes
• Bid and negotiate service contracts and manage vendor relationships
• Ensure timely completion of maintenance and repairs
• Oversee general cleaning and curb appeal of the community

Qualifications

• Minimum of 2 years of multi-family property management experience
• At least 1 year in a management or leadership role
• Proven track record of strong leasing and renewal performance
• LIHTC experience preferred
• Strong Microsoft Office and property management software skills
• OneSite experience strongly preferred
• Excellent organizational, problem-solving, and multi-tasking skills
• Strong communication skills, both verbal and written
• Ability to work well with residents, staff, vendors, and leadership