Community Manager

Responsibilities

Are you a dynamic and experienced property management professional looking for an opportunity to make a meaningful impact? Related Affordable is searching for a passionate and results-driven Community Manager to lead the day-to-day operations of our 72-unit affordable housing community in Norwalk, OH. In this role, you will be at the heart of fostering a flourishing, well-maintained, and supportive living environment for residents. You'll oversee a dedicated team, drive operational excellence, and ensure compliance with affordable housing regulations—all while creating a community residents are proud to call home.

• Lead and inspire your team, including hiring, training, and evaluating office and maintenance staff.
• Oversee leasing, marketing, recertifications, and administrative functions.
• Ensure seamless financial operations, including accounts payable/receivable, rent collection, and delinquency management.
• Build strong relationships with residents and handle tenant/landlord relations, including conflict resolution.
• Maintain compliance with affordable housing programs (HDC, HCR, HUD, LIHTC, etc.).
• Supervise property maintenance and ensure timely, high-quality service.
• Develop and manage the property’s financial budget.
• Prepare key reports to track performance and identify opportunities for improvement.
• Take on special projects that enhance the community and drive operational success.

Benefits

• Lots of paid time off (19+ days!) – we value your life outside of work.
• Customizable total rewards package – pick from our medical, vision and dental options, along with our life insurance and an Employee Assistance Program.
• Financial wellness perks to set you up for success - such as 401(k), FSA & HSA, employer-paid life and AD&D insurance; paid leave & disability programs.
• Mental health resources, such as counseling, are available to our team members.
• Fertility benefits – such as surrogacy, adoption assistance and more!
• Paid time off to volunteer and we will match your charitable donations!
• We are a passionate team making real impact on the world!
• Grow with us – learning & training programs; tuition & certification reimbursement; internal advancement opportunities are available…and so much more!

Qualifications

• 3+ years of property management experience.
• Expertise in affordable housing programs (Project-Based Section 8, LIHTC, etc.)
• Strong financial acumen, including budget management and accounting principles.
• Experience with RealPage, OneSite, and JD Edwards (or similar property management software).
• Proven leadership skills with direct supervisory experience.
• A proactive, problem-solving mindset with a passion for creating great living experiences.
• Demonstrated ability to maintain confidentiality and navigate sensitive issues professionally.
• Demonstrates accountability and reliability by taking full ownership of projects and outcomes, prioritizing precision and attention to detail, and approaching challenges with grit, resilience, and proactive problem-solving, while continuously engaging in learning and development to enhance performance; fosters collaboration and a resident-centered environment, ensuring empathy, respect, and cross-functional success in all interactions.

Pay

ANTICIPATED SALARY RANGE: $52,644.00 / year Annual Performance Bonus. Compensation for this position is dependent on a variety of factors, including individual qualifications and geographical location. The range provided is intended to offer a general guideline and may vary based on these factors. Final compensation offers will be determined based on a comprehensive assessment of the candidate's background and the specific requirements of the role.