Community Manager

About the role

This position puts you at the center of a full community operation for Hawthorne Residential Partners in Greer, SC. You’ll carry responsibility for the financial performance of the property—including budget management, rent collection, deposit accounting, and delinquency tracking—while owning occupancy goals, renewal strategy, and pricing decisions. Resident experience is equally central: you’ll handle escalated concerns, organize community events that move the needle on satisfaction scores and online reputation, and stay hands-on with leasing duties such as conducting tours, responding to leads, and guiding prospects. You’ll also manage vendor relationships, oversee work order flow with the maintenance team, keep common areas and amenities in strong condition, and handle social media for the community. Team leadership rounds out the role: hiring, training, and coaching office and maintenance staff; running weekly team meetings; and serving as the primary culture driver on site.

Responsibilities

• Financial performance: budget management, rent collection, deposit accounting, delinquency tracking
• Occupancy, renewal strategy, and pricing decisions
• Resident experience: handle escalated concerns and organize community events that improve satisfaction scores and online reputation
• Leasing: conduct tours, respond to leads, guide prospects through the process
• Vendor management and work order oversight with the maintenance team
• Maintain common areas and amenities
• Social media management for the community
• Team leadership: hire, train, and coach office and maintenance staff; run weekly team meetings; drive site culture

Qualifications

• High school diploma or GED required
• At least two years of multifamily property management experience, including time as a Leasing Consultant and Assistant Community Manager
• Six months of Community Manager experience strongly preferred
• Yardi, Knock, and Microsoft Office experience preferred
• Valid driver’s license required; CAM, CAPS, or a real estate license is a plus

Strong candidates can read a T-12, connect a budget variance to a leasing trend, and explain both to ownership groups clearly. Greer sits in the growing Greenville-Spartanburg corridor, where consistent population and employment growth keeps occupancy pressure high and renewal strategy important.

Schedule

• Monday through Friday, 9 AM to 6 PM
• Saturdays from 10 AM to 4 PM
• One weekday off each week to keep the schedule at 40 hours
• Occasional evenings may be required around resident events

Pay

• Base salary plus monthly leasing and renewal commissions
• Quarterly performance bonuses