Community Manager

About the role

The Community Manager is responsible for all operational and financial aspects of the property and achieves results by meeting goals in these areas.

Responsibilities

• Financial Management: Oversees community financial performance by preparing and managing budgets, monitoring variances, identifying opportunities to maximize income and control expenses; analyzes market trends, manages rent schedules and renewals, recommends capital improvements to support long‑term property value.
• Leadership & Team Development: Leads, trains, and supports community staff to ensure high performance and exceptional service; promotes collaboration, accountability, and professional growth through regular meetings, coaching, and effective communication.
• Resident Experience: Builds strong resident relationships through responsive service, proactive communication, and community engagement initiatives; oversees maintenance operations and ensures service requests and preventative programs meet company standards.
• Administrative Operations: Manages rent collection, payroll, vendor payments, and reporting processes accurately and efficiently; reviews performance reports and implements strategies to improve operational effectiveness.
• Leasing & Marketing: Supports marketing and leasing efforts to maintain high occupancy and resident retention; analyzes market conditions, ensures compliance with Fair Housing laws, reviews applications, and maintains property appearance to company standards.

Requirements

• 2–3 years of experience as a Community/Property Manager.
• Familiarity with Yardi or similar property management software.
• Strong organizational skills with the ability to manage multiple priorities.
• Confident, thoughtful decision‑maker with strong leadership capabilities.

Benefits

• 17 days of PTO (accrual based) to start, with an additional day of PTO per year of service (up to 5 unused days can carry over).
• 40 hours of Sick and Safe Time (100% of unused hours can be carried over).
• Industry‑competitive salary with monthly and quarterly bonuses.
• One of the most comprehensive benefits packages in the industry.
• Rental discounts at any MAXX Property effective on day one.
• Tuition reimbursement for work‑related courses up to $2,500 per year.
• Reimbursement for children’s education/extra‑curricular activities up to $750 per year.
• $500 Employee Referral Program.
• $300 Annual Gym Reimbursement Program.