Community Manager

About the role

Are you a strong leader with a passion for resident satisfaction and property performance? We're looking for an experienced Community Manager to oversee operations at Willow Apartments in Nashville, TN, driving results through hands-on leadership, collections strength, and a focus on resident relations.

Responsibilities

• Oversee daily operations of the community, ensuring both resident satisfaction and financial success.
• Manage leasing, renewals, and collections with a focus on reducing delinquency.
• Lead, mentor, and develop your onsite team to deliver excellent service.
• Partner with leadership on value-add initiatives including renovations, marketing, and resident retention programs.
• Ensure compliance with budgets, company policies, and property performance goals.

Why you'll love it here

• You'll play a key role in repositioning and improving the community.
• You'll have the opportunity to lead onsite operations and make an impact.
• You'll be supported by a leadership team that invests in your growth and development.
• You'll gain valuable experience managing renovations, leasing strategies, and NOI growth.
• Grow your career in multifamily housing while making a difference every day!

Benefits

• Medical Insurance (77% of employee/dependent premium paid by Lion)
• Dental Insurance (99% of employee premium paid by Lion)
• Vision Insurance (99% of employee premium paid by Lion)
• Voluntary Plans including Life/AD&D, Accident, Critical Illness, Hospital Indemnity, and Pet Insurance
• 401(k) Retirement Savings Plan (6% Company Match)
• Paid Time Off Policies: Vacation, Sick Leave, Bereavement Leave
• Holidays (New Years Day, MLK Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Thanksgiving Day, Christmas Day)
• Paid Parental Leave
• Employee Assistance Program
• Volunteering Program including VTO
• Rewards Program

Requirements

• 2+ years of property management experience, preferably with value-add assets.
• Strong leadership and communication skills.
• Proven ability in resident relations, collections, and driving occupancy.
• Financial acumen with experience in budgeting and reporting.
• A proactive, results-driven mindset.
• A positive, team-oriented approach.
• Familiarity with property management software (Yardi).
• Bilingual Required (English and Spanish)
• Valid Driver's License and insured operable vehicle (Mileage Reimbursement offered)