Community Manager

About the role

Company: Lifestyle Property Management; Department: Site Management; Reports To: Regional Portfolio Manager; Wage Category: Exempt.

Every day, we take deliberate action to nurture a culture that is grounded in our purpose, to Build a Connection™. No matter your area of expertise, at LC, you’ll find your why and your place to belong. Guided by our core values of performance, quality, communication, teamwork, and leadership, you’ll be empowered to fuel our growth and create a lasting legacy in our communities. Are you ready to make an impact?

The Team You Will Join At the heart of LC is our vision to create community. Lifestyle Communities’ (LC) Home team does just that. You’ll join a dynamic team committed to activating the company’s purpose each day by building meaningful connections and putting our customers first. You’ll push past the status quo to provide an experience that’s unmistakably LC.

Responsibilities

• Provides exceptional experience for team members, residents, and guests of multi-family property.
• Leads, manages, directs, and develops community leasing and maintenance teams.
• Ensures property maintenance meets company quality standards at all times and ensures the community operates within an approved budget.
• Partner with cross-functional teams in marketing, legal, human resources, finance to ensure effective and compliant operations at the community.
• Ensures the team completes work in accordance with all required compliance standards and applicable regulations.
• Manages and participates in general leasing and renewal activities and oversees rent collection.
• Direct Reports and Reporting Relationship You will lead a team of Leasing and Maintenance professionals, in addition to the ability to achieve results by working with others within the organization, regardless of the reporting relationship, is a critical success factor.

Requirements

What You’ll Bring High school degree or equivalent required, bachelor’s degree preferred. 2+ years of experience managing operations and directly supervising staff in a hospitality, retail, customer service and/or property management environment.Strong leadership aptitude required. Ability to multitask and work in a fast paced, dynamic environment necessary. Outstanding customer service skills required. Strong communication and conflict management resolution skills are necessary.Ability to manage operations within an approved annual budget and strong financial analysis skills needed. Ability to quickly learn property management software is essential.

Skills

Physical Demands and Work Environment The physical demands and work environment described herein are representative of the criteria that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made for individuals with disabilities to perform these functions in accordance with applicable law. Physical Demands: While performing the duties of this job, the employee is required to primarily sit; stand; walk; handle or feel objects, reach with hands and arms; talk and hear. Occasional climbing, balancing, stooping, crouching, and crawling; specific vision abilities required by the job include close vision, distance vision, and the ability to focus. Work Environment: While performing the duties of this job, the employee may be exposed to an office environment with regular exposure to project sites.