Community Manager

Responsibilities

• Own and execute best-in-class, social-first content across platforms (IG, TikTok, X, YouTube Shorts, etc.)
• Concept and ideate creatively against a brief, bringing bold ideas to life that feel native to each platform
• Lead and execute social media shoots—from pre-pro to post
• Act fast and pivot faster—you're scrappy, resourceful, and never miss a moment
• Monitor trends, memes, and moments to jump in real-time with brand-appropriate responses
• Engage and grow our community by responding in brand voice(s), tapping into culture, and building relationships with our audience
• Partner with internal influencer teams to create seamless campaigns that integrate both social and influencer strategies
• Lead and manage the success and outcomes of all customers that you oversee through establishing and nurturing strong relationships
• Collaborate with clients and internal teams to brainstorm and produce innovative content ideas that resonate with target audiences.

Requirements

• 2-3 years proven experience as a Community Manager, or similar role with a strong focus on content creation and community engagement.
• Proven track record of independently managing and growing a social media presence for a large B2C brand.
• Must have previous agency experience managing client accounts.
• Excellent content creation skills including exceptional writing and editing skills, with the ability to adapt tone and style for different platforms and audiences.
• Comfortable digging into performance data and analysis and using those insights to adjust strategy and report on overall impact.
• A natural desire to be active on social media is essential, we are looking for candidates who live and breathe social media trends.
• Ability to think creatively and generate innovative content ideas.
• Experience with social media management tools (e.g., Later, Hootsuite, Buffer, Sprout Social) is a plus.
• Strong organizational skills and the ability to manage multiple projects simultaneously.
• Bachelor’s degree in Marketing, Communications, or a related field is preferred.

Qualifications

We are committed to building an inclusive, supportive place for you to do the best and most rewarding work of your career. If you identify with any of the following, we encourage you to apply!

Skills

• Trend-chaser and trendsetter
• Creative, clever, and confident on-camera and off
• Obsessed with storytelling and thumb-stopping visuals
• Collaborative but can also take the lead and run solo
• Fluent in internet culture and able to embody multiple brand personas when engaging with audiences

Benefits

Our approach to compensation:

• We take a market-based & data-driven approach to compensation. We leverage data from trusted third-party compensation sources to help us understand the market value of a role based on function, level, geographic location, and scope.
• We evaluate compensation bi-annually, including performance and market-related factors.
• Our salaries are benchmarked against market Total Cash Compensation for the geographic location of our job posting. Compensation for some roles is structured as On Target Earnings (OTE = base + commission/variable) while for others it is structured as Salary only.
• To comply with local legislation and ensure transparency, we share salary ranges on all job postings.

Pay

$ 70,000-80,000

Schedule

Full-time