Jobs · Marketing · Tennessee

Community Manager

Independence Realty Trust Inc. · Memphis, TN · 2 days ago
MarketingFull-time

About the Role

IRT Living Walnut Hill Apartments is a vibrant multi‑family community within IRT, a publicly traded real‑estate owner and operator with over 13 years of expertise in top markets nationwide. The Community Manager leads the on‑site team, helps prospective residents find their new home, and works to retain current residents.

Responsibilities

  • Lead and motivate the on‑site team to deliver excellent resident service.
  • Oversee leasing activity and drive occupancy goals.
  • Conduct regular property walks to ensure cleanliness and curb appeal.
  • Manage resident relations and resolve concerns promptly.
  • Handle budgeting, financial reporting, and expense control.
  • Coordinate with vendors and oversee service contracts.
  • Train and mentor staff to support professional growth.
  • Respond to online reviews and manage the property’s reputation.
  • Ensure compliance with all applicable laws and regulations.

Why You’ll Love Working Here

  • Company‑paid, in‑person training in Tampa, FL.
  • Ongoing development programs for career advancement.
  • Recognition and appreciation initiatives for individual and team achievements.
  • Competitive base pay plus commissions, bonuses, and stock awards.
  • Employee ownership through stock awards within the first year.
  • Best‑in‑class medical, dental, and vision insurance.
  • Rent discounts and generous paid time off.
  • Paid holidays.
  • 100% company‑paid life, AD&D, and long‑term disability insurance.
  • 401(k) with a 100% company match up to 4%.

Qualifications

  • 2+ years in multi‑family community management or 4+ years in a leadership role within the field.
  • Strong leadership, customer service, and communication skills.
  • Detail‑oriented with strong planning, time management, and deadline adherence.
  • Skilled in analyzing rent rolls, financial reports, and payables/receivables.
  • Proficient in Microsoft Office (Word, Excel); Entrata experience preferred.
  • Knowledge of Fair Housing laws and leasing regulations.
  • Valid driver’s license required.
  • Must be able to attend a company‑paid, multi‑day, out‑of‑state training within 2 weeks of start date.

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