Community Manager

About the role

The Community Manager assists the Community Director with the overall operation of the property to ensure customer satisfaction. This position interacts with internal and external customers including resident, vendors, board members and committee members, as well as Hunt employees.

Responsibilities

• Directly supervises Leasing Agents and Resident Service Specialists.
• Participates in the hiring, training, performance management and termination of Leasing Agents and Resident Service Specialists.
• Maintains accounts receivable including collecting rent, posting rent, making daily bank deposits, and maintaining balanced, accurate rent roll.
• Collects delinquent account balances from previous residents.
• Calculates and processes tenant refunds.
• Accurately and timely completes daily, weekly, and monthly financial and leasing reports, including month-end pre-close, closeout, market surveys, and lease expiration matrix.
• Generates various reports as required.
• Audits records and files to identify dates requiring administrative action, such as lease expiration dates, delinquent accounts, and unlawful detainers.
• Processes evictions, which includes processing all necessary paperwork, serving notices, and attending court hearings.
• Sets up and manages leases, ensuring proper completion of lease files.
• Sends out lease expiration letters, and processes lease renewals.
• Leads shopping of competitive properties.
• Enters, processes, and receives vendor payables.
• Ensures that unsafe conditions are corrected in a timely manner.
• Processes move-ins, move-outs, and lease renewals.
• Assists Community Director with site-level leadership to include staff performance and resident relations.
• Assists with resident retention, which may involve planning and organizing social events at the property.
• Assumes responsibility for the operations of the property in the absence of the Community Director.
• Ensures compliance with company policies and procedures.
• Performs physical inspections of the property and verifies condition of vacant units and community appearance and safety.
• Coordinates with maintenance and make-ready staff to ensure timely reconditioning of units after move-out.
• May perform 30-day pre-inspections and move-in/out inspections with residents.
• Creates PO’s for office expenses and may create, process and invoice residents for monthly utilities.

Qualifications

• High School Diploma or GED (or equivalent)
• Bachelor's Degree in Business Administration, Property Management, other related discipline (Preferred)
• 2 years previous property leasing experience or applicable skills (Required)
• 1-3 years previous experience managing others (Required)
• Previous experience with YARDI (Preferred)
• Strong computer skills with MS Office Suite (Word, Excel, PowerPoint, and Outlook) (Required)
• Strong verbal and written communication skills (Required)
• Ability to work effectively with employees at all levels of the organization as well as working with the military community and the military command (Required)
• Requires a reliable, self-motivated, team player who pays close attention detail, demonstrates strong communication, client management and business literacy skills (Required)
• Demonstrates discretion and ability to maintain a professional attitude and appearance (Required)
• Takes initiative to identify and anticipate client needs and make recommendations for implementation (Required)
• DL NUMBER - Driver's License, Valid and in State Required (Required)
• Accredited Residential Management (ARM) Preferred (Preferred)
• Certified Apartment Manager (CAM)-NAAHQ Preferred (Preferred)
• Certified Professional of Occupancy (CPO) Preferred (Preferred)

Benefits

We are committed to offering competitive and equitable compensation. Final salaries will be determined based on factors such as geographic location, skills, education, licenses, certifications, and/or experience. In addition to these factors - we believe in the importance of pay equity. We consider internal and external factors as a part of every final offer. We also offer a generous total compensation and benefits package. Benefits include paid time off, medical, dental, life and disability insurance, HSA/FSA accounts, retirement, rewards programs, and so much more!

Compensation

We are committed to offering competitive and equitable compensation. Final salaries will be determined based on factors such as geographic location, skills, education, licenses, certifications, and/or experience. In addition to these factors - we believe in the importance of pay equity. We consider internal and external factors as a part of every final offer. We also offer a generous total compensation and benefits package. Benefits include paid time off, medical, dental, life and disability insurance, HSA/FSA accounts, retirement, rewards programs, and so much more!

EEO/ADA

The Company and its affiliates provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. #INDHUNT #ZRHMH Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.