Community Manager

About the Role

Havenpark Communities was founded on the mission of creating caring communities for both residents and employees. With a portfolio of 100+ communities and more than 30,000 homesites across the U.S., we are experiencing intentional, rapid growth by continuously acquiring communities. Our mission is to make caring communities attainable for responsible residents across America—we acquire, improve, and operate manufactured home communities. What makes us different is our culture: fun, rewarding, and inclusive, guided by five core values—Respect, Grit, Collaboration, Stewardship, and Boldness. This role is closer to running a small business than managing a property. You will lead a small on-site team and run the full operation of a community of 544 homes: the budget, collections, leasing and occupancy, vendor relationships, and the daily experience of the families who live there. You will have real decision-making authority, own the results, and can tell how you are doing just by driving through the community. No role matters more to our mission than the Community Manager, and no role puts our values to work more than this one.

Responsibilities

• Manage community financial performance: budget, expense management, and net operating income
• Handle collections: accurate billing, on-time rent, and all legal notices executed in compliance with state law and Fair Housing standards
• Drive occupancy and leasing: rentals, renewals, and approval of incoming residents in the resident home-sale (FSBO) process
• At Selling Community Manager communities: personally sell a limited number of homes and earn commission on each sale
• Manage contractors for landscaping, maintenance, and home rehabs; set quality standards
• Lead a small on-site team: hiring, developing, and leading day-to-day
• Maintain curb appeal, amenities, safety standards, and deliver capital projects on time and on budget
• Build resident relationships: resolve issues with urgency and care, earn renewals, foster a community people are proud to call home

Requirements

This is a demanding role that requires resilience and ownership. You will have difficult conversations about money, sometimes with people in genuinely hard circumstances. Evictions—pursued rarely, lawfully, and with dignity—are part of the role. The community does not fully pause on weekends, and neither will your sense of responsibility for it. Most departures happen in the first six months because the demands are a surprise; we want you to weigh them now.

• High school diploma or GED
• Valid driver's license with a clean record; ability to pass a criminal background check
• Physically able to walk the community daily and occasionally lift materials and supplies
• On-site role

Qualifications

Our Community Managers come from a range of backgrounds: property management, sales, the trades, retail and restaurant leadership, small business ownership, and the military. Common threads among them:

• A track record of commitment—a sustained run with one employer, or something you built and stayed with
• Sales or customer-facing experience where your results were measured
• Experience running an operation: a business, a store, a crew, or a budget
• Comfort working with maintenance and construction trades

Property management experience is welcome but not required. A college degree is not required. If your background isn't listed here but the work described above sounds like you, apply anyway—this list describes common paths, not requirements.

Benefits

• Competitive salary
• Comprehensive health benefits
• Generous paid time off (PTO)
• Paid holidays
• 401(k) with a 6% company match
• Infinite opportunities to learn, develop,